Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8 out of 5
4.8
(4,476 Reviews)
Open Ratings Snapshot
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product. 
(
4,166 out of 4,311
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
4 out of 5
4
LOVE THIS PHONE
on September 1, 2021
Posted by: Anonymous
from Tosa, WI
Expertise:Expert
[This review was collected as part of a promotion.] Purchased this phone when it came out because I take a lot of photos and videos with my phone (easier than carrying my Nikon) Love the speed of the system and the way it connects to my network. Only two things I don't like:1- NO SD CARD SLOT 2-NO HEAD PHONE JACK
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome!
on September 1, 2021
Posted by: Chippy
from Yuba City
Expertise:Expert
[This review was collected as part of a promotion.] I love this phone. I use it as a computer for all my digital and internet needs and it does not disappoint. Extremely happy with this purchase, and with the earbuds. It's like a supercomputer in my pocket. My whole life is virtual due to covid and the s21 HAS BEEN GREAT FOR CALLS, ZOOM MEETING, MUSIC, AND VIDEO AND EVERYTHING ELSE. GREAT PHONE
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone
on September 1, 2021
Posted by: Kry925
from Roanoke va
Expertise:Expert
[This review was collected as part of a promotion.] I love my new phone and the features that is has are unbelievable.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on September 1, 2021
Posted by: Patrick
from Bastrop, TX
Expertise:Expert
[This review was collected as part of a promotion.] Great Phone. Excellent Camera. Wish 5G was available in my area.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Overall great device
on September 1, 2021
Posted by: Jarrell63
from Evansville, IN
Expertise:Expert
[This review was collected as part of a promotion.] Pre-order the phone from initial launch and hqve been in love with it ever since. The camera system is amazing and the 8k videos are stunning.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on September 1, 2021
Posted by: City74
from Nc
Expertise:Intermediate
[This review was collected as part of a promotion.] Absolutely love this phone. It has by far better picture quality than any other phone I have used or owned.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best device I've ever had
on September 1, 2021
Posted by: GecataK
from Durham, NC
Expertise:Intermediate
[This review was collected as part of a promotion.] I'm speechless about this device. It's great phone and It's exactly what I've ever wanted. Congrats to Samsung team. I'm really impressed. Thank you Samsung.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good phone. No issues in first month.
on September 1, 2021
Posted by: Mastwima
from Utah
Expertise:Intermediate
[This review was collected as part of a promotion.] Much faster than the s8+ I had previously. No issues in the first month of having it. I hope I have better luck long term with this one. My old Samsung galaxies starting having problems about a year into having them.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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