Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8 out of 5
4.8
(4,476 Reviews)
Open Ratings Snapshot
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product. 
(
4,166 out of 4,311
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Great screen quality and durability!
on September 1, 2021
Posted by: YvngTads
from Lexington,Kentucky
Expertise:Expert
[This review was collected as part of a promotion.] Ive had the phone since its initial release and Ive never had any problems with it. I have also dropped it on it face plenty of times and it still has yey to scratch or break.(Don't attempt on purpose of course though).
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone features.
on September 1, 2021
Posted by: frenchman1958
from Haddon Heights , NJ 08035
Expertise:Intermediate
[This review was collected as part of a promotion.] I purchased the Samsung Galaxy S21 Ultra 5G 2 months ago. Has a great camera and 256gb storage which will hold alot because it dont have a memory card slot to add storage. Has great features my last phone didnt have.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
By far best phone I've owned
on September 1, 2021
Posted by: Steve
from Raleigh, Nc
Expertise:Expert
[This review was collected as part of a promotion.] Outstanding quality all around. Photos are awesome, speed is outstanding screen resolution is fantastic
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A great all in one phone
on September 1, 2021
Posted by: Hpluong
from Madison, Wisconsin
[This review was collected as part of a promotion.] I brought this phone as an upgrade to my note 8 and the improvements were vast. Day-long battery life, improved qol, and new cameras functions made the upgrade worth it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great work tools
on September 1, 2021
Posted by: Whitedawg1a
from Miami Beach
Expertise:Intermediate
[This review was collected as part of a promotion.] Great buy! I'm very glad I chose the s21+ ultra 5g over the new iPhone!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So many features in a compact device!
on September 1, 2021
Posted by: ibewackofreak
from Atlanta, GA
Expertise:Expert
[This review was collected as part of a promotion.] I was looking for a replacement for another manufactures phone. I missed my old Samsung Note and wanted something that matched its features. I was overwhelmed by everything it offered. I have never had more beautiful pictures of my Grandkids with the aide of multiple lens types. Having the pen functionality is a must. It just makes everything work better for keeping notes, documenting things and of course drawing is so much better with the pen!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great phone but....
on September 1, 2021
Posted by: Vine rat
from Oregon
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought this phone a couple of months ago. Has an awesome camera. But it gets a really lousy late signal. So since I don't have 5g at home. It is a lot slower than my note 9.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on September 1, 2021
Posted by: Lovesamsung
from Los Angeles California
Expertise:Intermediate
[This review was collected as part of a promotion.] Absolutely love the phone! Works great, battery last and amazing pictures
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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