Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5
Smooth like Butter & the sexiest camera ever seen
on September 1, 2021
Posted by: jrvasey
from Patchogue, NY
Expertise:Expert
[This review was collected as part of a promotion.] I'm often an early adopter but in recent years I've switched to getting a new phone every other year. Well jumping from the S10+ to the S21 Ultra 5G was like taking "1 small step for man and 1 giant leap for mankind"! Case in point - using the 100x zoom on the camera I took the photo of the moon that I've attached herewith. I took that on my freaking cell phone. Its absolutely incredible that a camera can do that let alone a cell phone camera. With the newest Android OS, seamless google assistant, photos, Gmail, bookmarks, etc. its more like a personal assistant or even a friend when I need one. I adore this device.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid phone
on September 1, 2021
Posted by: Liliafan
from Midlothian, VA
Expertise:Expert
[This review was collected as part of a promotion.] I got this phone to replace my s9+ which was starting to show signs of age with performance. The s21 ultra has been extremely solid, in terms of the minor annoyances I used to try and ignore on the s9 they are all gone. The only thing I am having trouble with is getting used to not having the fingerprint reader on the back and not having a heart monitor but these are things I knew about beforehand so no lost points on my review. The updated display is beautiful and sharp, the performance is fast and responsive.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on September 1, 2021
Posted by: EGwsk
from California
Expertise:Expert
[This review was collected as part of a promotion.] I've had this phone for 3 months and love it. It's fast, great screen resolution and amazing camera. Upgraded from 9 plus.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on September 1, 2021
Posted by: Ivan
from New york city
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this phone about two months ago and it has been a great experience
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Miss the Notes
on September 1, 2021
Posted by: Nishea
from St.louis
Expertise:Expert
[This review was collected as part of a promotion.] I has this phone 6 months and I don't like it. I want to go back to the Galaxy Notes. It has been overheating and acting crazy since I got it.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Great performance and camera
on September 1, 2021
Posted by: daspo
from Atlanta, GA
Expertise:Expert
[This review was collected as part of a promotion.] I bought it as soon it was available and it is the best phone I ever had. Great performance and screen. The pen works great and the camera is amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 1, 2021
Posted by: JBeach
from Chicago
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone replaced my S6 Edge, yes S6 EDGE! The S21 ultra has many great features & hopefully it provides years of service as the S6 did
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my s21 ultra!
on September 1, 2021
Posted by: Yaffa
from Burlington kentucky
Expertise:Expert
[This review was collected as part of a promotion.] I've had my phone since lanch. Love the. Cameras and the screen. Works with s pin!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US