Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8 out of 5
4.8
(4,476 Reviews)
Open Ratings Snapshot
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product. 
(
4,166 out of 4,311
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
More than I Expected
on September 1, 2021
Posted by: GOVFNDR
from Orlando,FL
Expertise:Expert
[This review was collected as part of a promotion.] This phone is a Masterpiece. It can take stunning images at incredible distances thanks to it's 108mp zoom. The display is a beautiful Oled screen that is amazing and the features just keep pouring from there. I am incredibly happy with my S21 ultra and I would recommend it to any of my friends.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
First time I did not get a note love this phone
on September 1, 2021
Posted by: Luvtofish
from Mesa Arizona
Expertise:Expert
[This review was collected as part of a promotion.] Iv had it for almost a year with no issues I would love to get the s22 ultra when it comes out
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great!
on September 1, 2021
Posted by: Gerardo Hdz
from Aurora, CO. USA
Expertise:Intermediate
[This review was collected as part of a promotion.] Only.... One thing...
Great battery!
That's it...
Too short... Too
Bad, bad, bad
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Works great with useful features
on September 1, 2021
Posted by: Half
from Black Diamond, WASHINGTON
Expertise:Intermediate
[This review was collected as part of a promotion.] I'm pleased with the photos and features I talked my son into buying one over his Motorola
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great camera
on September 1, 2021
Posted by: Tbfire15
from Manhattan KS
[This review was collected as part of a promotion.] Bought this for the larger display and camera quality, very happy with picture quality as well as color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Camera Ever!!
on September 1, 2021
Posted by: AmyM21
from Brownfield, TX
Expertise:Expert
[This review was collected as part of a promotion.] I went from an S10 to the S21 Ultra 5g and the camera on the S21 Ultra is so much better not to mention I can actually zoom in and take pictures of the moon!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I expected more I guess....
on September 1, 2021
Posted by: FattyPatty
from TN
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had the phone for a month now, and after playing with it, and going through the settings, trying different things, I really don't feel like it's much of an upgrade over my old Note 10. The camera leaves a lot to be desired. The glare when shooting into any type of light situation is ridiculous. I've researched online, and apparently, there are quite a few people having the same problem. Other than that, I like the OS, and the chipset is fast.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on September 1, 2021
Posted by: Cjmasterdnyc
from New york, NY
Expertise:Expert
[This review was collected as part of a promotion.] Great phone, good size, enough storage, fast, excellent camera and great display. ZERO issues so far.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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