Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5
Galaxy S21 Ultra 5G 128GB is awesome..I love it!
on June 8, 2021
Posted by: 2JustLuvU
from Brooklyn Park, MN
Expertise:Intermediate
[This review was collected as part of a promotion.] I traded two months ago and I love it..The camera is awesome.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Definitely an upgrade
on June 8, 2021
Posted by: Lobe
from Central Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I went from the S10+ to this and could be happier. All of the stuff they missed in in the S10+ is in this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Smartphone Phone I ever owned
on June 8, 2021
Posted by: DCme
from Lafayette, LA
Expertise:Expert
[This review was collected as part of a promotion.] Bought this as approximately 3 months ago, meets my needs
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best high end phone
on June 8, 2021
Posted by: Lordmatru
from Bayamon PR
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought the phone on launch, and it's one of the best investment ive made. It can handle everything without Problem. It's definitely the best samsung galaxy S phone so far. Immediately reffered this to a friend who bought the regular galaxy s21 +.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera, display, battery
on June 8, 2021
Posted by: Fernando011
from Reno Nevada
Expertise:Intermediate
[This review was collected as part of a promotion.] Best device I've owned so far I love it
The camera is the best in the game right now
The camera is the best in the game right now
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Spectacular!
on June 8, 2021
Posted by: Kracket84
from Spokane Washington
Expertise:Intermediate
[This review was collected as part of a promotion.] A well rounded phone!
Camera in the hands of a professional will blow your mind on par with the pro cameras!
Heavy enough to remind you it's there yet not encumber you.
Batter life is great and charges super fast!
Best phone u have ever owned!
Camera in the hands of a professional will blow your mind on par with the pro cameras!
Heavy enough to remind you it's there yet not encumber you.
Batter life is great and charges super fast!
Best phone u have ever owned!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not great for the purchase price
on June 8, 2021
Posted by: beejay
from culver city, ca
Expertise:Intermediate
[This review was collected as part of a promotion.] flickering, odd info, slow retrieval, lack touch sensitivity. Not happy!
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 6, 2021
Hello beejay, thanks for reaching out! I understand how frustrating this must be. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143493503
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143493503
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera, battery, and screen design
on June 8, 2021
Posted by: Anonymous
from Tempe, AZ
Expertise:Intermediate
[This review was collected as part of a promotion.] I got my new s21 ultra and it's the best decision. Battery life is great and I like the camera features. Overall performance of the device exceptional.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US