Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8 out of 5
4.8
(4,476 Reviews)
Open Ratings Snapshot
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product. 
(
4,166 out of 4,311
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Best phone i have ever owned
on September 1, 2021
Posted by: Grog
from Buffalo, NY
Expertise:Expert
[This review was collected as part of a promotion.] Have the 21+ for 3 or 4 months now. Could not be more impressed with the battery life, speed of the processor and storage capabilities.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on September 1, 2021
Posted by: EiramYV
from Yucca Valley, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone is wonderful. Upgraded from N20U. The only feature it is missing is SD card slot but internal storage 64GB only half full so not that big of a problem for me. I rarely used S Pen with Note phone but I like having the option to do so. I have had the phone since launch and have notice a decline in battery life to be expected of course. Camera takes great photos. Friends with the fruity phone accused me of downloading my 100x moon pictures off the internet even though they watched me take the picture!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S 21 is just Ultra
on September 1, 2021
Posted by: Juancris49
from San Diego
Expertise:Expert
[This review was collected as part of a promotion.] Best phone I ever owned
Owner of S21 Ultra, Galaxy watch and S7
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone!
on September 1, 2021
Posted by: Cole
from California
Expertise:Expert
[This review was collected as part of a promotion.] Performance, looks, camera build quality...all top notch.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
First Time I've Ever Bought a Flagship Model
on September 1, 2021
Posted by: BigKahuna
from Carlisle, PA
Expertise:Expert
[This review was collected as part of a promotion.] Lightening fast, beautiful display. Fingerprint reader works much better than on the S10+ I traded for this one
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone
on September 1, 2021
Posted by: klmcmachen
from Humble, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I moved from the Note 20 to the Galaxy S21 Ultra, and the only think I dislike about it is that it does not come with an SPen like the Note does. I didn't realize how much I would miss that pen. However, the device is compatible with the SPen and I will likely purchase one.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent RAM!!
on September 1, 2021
Posted by: SXYASSBROTHA
from SAN FRANCISCO
Expertise:Expert
[This review was collected as part of a promotion.] I brought this phone last month. I'm extremely happy I did..
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful screen, great cameras
on September 1, 2021
Posted by: Phonenthusiast
from Kansas
Expertise:Intermediate
[This review was collected as part of a promotion.] Have had this phone for a few months now. Absolutely love it. Have used Samsung phones and products for years and this is my favorite so far.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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