Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8 out of 5
4.8
(4,476 Reviews)
Open Ratings Snapshot
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product. 
(
4,166 out of 4,311
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Full feature phone
on September 1, 2021
Posted by: JR119601
from Omaha, NE
Expertise:Intermediate
[This review was collected as part of a promotion.] Upgraded from the Galaxy S8 and this phone is a beast. Using dex, it's like having a full PC wherever I go. Just need a monitor or smartTv. Works faster than my work computer.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on September 1, 2021
Posted by: ChiefTBoyd
from Grants, NM
Expertise:Intermediate
[This review was collected as part of a promotion.] Traded up to the S21Ultra, and am so glad I did! Great phone and excellent features, so many that after 2 months I am still learning how to use everything it has to offer!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love the phone hate they remove the micro sd
on September 1, 2021
Posted by: Markus808
from Honolulu
Expertise:Intermediate
[This review was collected as part of a promotion.] I am loving it so far but really did you need to remove the micro sd I am shooting at a higher frame rate but I have no place to store my videos. But other than that complaint I love everything about the phone. The camera is a beautiful screen is beautiful but I love the phantom black is nice to hold and I don't feel like it's gonna slip off my hand.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone!!
on September 1, 2021
Posted by: Xultiply
from Apple Valley, CA
[This review was collected as part of a promotion.] I never had a Samsung device until this one and I wanted the best if I was gonna get one. By far it has exceeded my expectations.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A fantastic update!
on September 1, 2021
Posted by: Stu C
from Westmont, IL
Expertise:Expert
[This review was collected as part of a promotion.] Upgraded from a Note 9 and everything from speed to resolution to image quality of pictures and videos being taken are all night and day better. I'm quite thrilled with the speed of the phone. I wasn't sure how I would adapt to the fingerprint lock change being moved to the phone and have to say that it works amazingly well!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A great phone over all.
on September 1, 2021
Posted by: Peanuts
from Cortez, co
Expertise:Intermediate
[This review was collected as part of a promotion.] I use my phone for everything. From work to having a great day with my family. Love how the pictures turn out too.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great
on September 1, 2021
Posted by: Florin
from Chesapeake,va
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought 2 months ago , working very good.No issue ,good quality.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
2 out of 5
2
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on September 1, 2021
Posted by: bstarr
from Chesterton Indiana
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone several months now and I haven't had any major problems. I love the cameras and the speed of the phone. I also love the pen and how clear the screen is. It's a great phone with a lot of awesome features
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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