Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5
JUST AWESOME
on June 8, 2021
Posted by: Gator
from Stoneham ma
Expertise:Intermediate
[This review was collected as part of a promotion.] Just awesome,,, really awesome,,,soooo awesome, AWESOME
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Ok I guess if ones lower the expectations
on June 8, 2021
Posted by: Mark McGrogan
from Houston TX
Expertise:Expert
[This review was collected as part of a promotion.] Works ok, however it lacks so many other features comparef with other manufacturets. For example : eSIM, SD card, etc. Overall....ok phone, pretty, but overpriced.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
4
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 6, 2021
Hello Mark McGrogan, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 8, 2021
Posted by: Beatz
from Tx
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought this several months ago and I'm very impressed with all the features! Upgraded from a galaxy 8 so it was a big step up.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy phone ever!
on June 8, 2021
Posted by: Ninja0
from Los Angeles
Expertise:Expert
[This review was collected as part of a promotion.] Coming from Note 9 this phone was perfect! Love the picture and video quality too. Best I have ever seen on a mobile device
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Faster speeds
on June 8, 2021
Posted by: Snoops
from TX
Expertise:Expert
[This review was collected as part of a promotion.] I would say it's a great phone but not having a pen is the number 1 drawback for me and number 2 would be that you can't add extra memory chip. Other than that the phone has great potential.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on June 8, 2021
Posted by: Fuzzy
from Tx
[This review was collected as part of a promotion.] Had to get this phone due to a shortage of the current note at the time, and honestly I'm impressed just like my note but more rugged feel, not sure if that's cause I don't have to keep up with the pen now, but definitely a solid phone for anything
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on June 8, 2021
Posted by: MrsGolden23
from Sioux City iowa
Expertise:Intermediate
[This review was collected as part of a promotion.] The camera is amazing. Just like everything about this phone is amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fantastic Phone!
on June 8, 2021
Posted by: Gavin
from Flagstaff, AZ
Expertise:Intermediate
[This review was collected as part of a promotion.] Love the phone, all around great device. Only thing I dislike is not aux cord capable. And you can not put in a external SD card.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US