Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5
Great Phone
on September 1, 2021
Posted by: Dseef
from Louisville, Kentucky
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this phone over a month ago and I'm more than satisfied with it. The camera and great the and display is the best I've seen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device
on September 1, 2021
Posted by: Team Droid
from Texas
[This review was collected as part of a promotion.] Very happy customer, the matte finish makes a very sleek device. Resolution is impeccable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Messed Up
on September 1, 2021
Posted by: Chanel
from Baltimore
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded (?) from a Note 20+ and honestly I wished I held out for a newer Note. It's disappointing that there isn't an option to add more memory, so just like the iPhone I'm looking thru my phone for things to delete. I'm currently on a replacement S21+ because the first phone was not connecting to the 5G data and barely connecting to 4G LTE. Now this phone barely connects to 5G but I truly don't want to go through the process of getting another replacement. It just sucks when I'm out and about and I don't get service or searches are slower than my Note. I truly only upgraded because of the camera options and processor but it's. It really worth it if there are issues. This phone has overheated a few times which made me a little nervous but nothing bad has happened fortunately.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
The ultimate phone for me
on September 1, 2021
Posted by: Coxcr
from Golden, CO
[This review was collected as part of a promotion.] This phone has been excellent both functionality and styling. It is blazing fast and is always there for me when I need it. I like the size of the larger phone because I need to run my business through it and it is perfect.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Worth to buy
on September 1, 2021
Posted by: Nav Pa
from Irvine, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I am so happy to have this phone. great features, easy to use.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best device out
on September 1, 2021
Posted by: Anthony
from Taylorsville Indiana
Expertise:Intermediate
[This review was collected as part of a promotion.] I stopped on the side of the road and took this picture with S21 ultra 5g
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera
on September 1, 2021
Posted by: Stephen
from Oregon
Expertise:Expert
[This review was collected as part of a promotion.] Best photos I have ever taken use everyday, best phone ever
I would recommend this to a friend!
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fabulous!
on September 1, 2021
Posted by: Gracie227
from Maryland
Expertise:Intermediate
[This review was collected as part of a promotion.] Was not sure about making the change from my 9+, but am so glad that I did! Adjusted easily to not having a "home" button, but other than that it has been super easy to use! Great video and sound!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US