Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
4
NOT what I was expecting
on September 1, 2021
Posted by: Michy
from Orlando, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] Comparing this phone to my previous note phone, I can say I like my previous phones. The good thing about this phone is the camera and the camera features.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to Use, large screen
on September 1, 2021
Posted by: Hateschange
from Minnesota
Expertise:Intermediate
[This review was collected as part of a promotion.] I updated my phone (from the S7) finally. :) I love the S21. So easy to use and the transition was seamless. I love the big screen and all the new features. I just wish I hadn't waited so long!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on September 1, 2021
Posted by: Themadman
from Arkansas
Expertise:Expert
[This review was collected as part of a promotion.] I use this phone as a work phone and it is awesome. I just wish battery life could be a little better without sacrificing 120hz
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
You can't go wrong really
on September 1, 2021
Posted by: Chris
from Sacramento
Expertise:Intermediate
[This review was collected as part of a promotion.] Whether you are a heavy or casual user, there is something for you with this phone. I consume above average media with online gaming and streaming and this thing handles it with ease. Doesn't get hot and performance keeps up. Camera is amazing with up to 100x zoom if you wanted to (Its helped me read signs that I couldn't see otherwise lol). The only thing I didn't anticipate was how big it was, but I have smaller hands and they have one-handed mode to help with this.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on September 1, 2021
Posted by: Chaparra
from Seattle, wa
Expertise:Expert
[This review was collected as part of a promotion.] I have been a long time fan of Samsung products and this phone lives up to the standard of quality they have always had. My only complaint is the price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 1, 2021
Posted by: Mike C
from Detroit, MI
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this phone since march and I absolutey love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone!
on September 1, 2021
Posted by: Lanie3
from Alton, IL
Expertise:Intermediate
[This review was collected as part of a promotion.] My mom bought me this phone as a gift and I've been in love with it. The camera quality is awesome, the speakers are nice and loud for when I watch videos. Spacious screen and the battery can last me all day depending on what I'm doing. Hands down the best galaxy phone I've ever gotten.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great battery life lol
on September 1, 2021
Posted by: Synz
from Los Angeles
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had mine for about 4 months, the best part is the battery, jk.... I don't know how the screen has managed to crack, even in a case. However, I love the cameras, picture quality is amazing. Would definitely recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US