Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8 out of 5
4.8
(4,476 Reviews)
Open Ratings Snapshot
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product. 
(
4,166 out of 4,311
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Great camera
on June 26, 2021
Posted by: Luvsamsungproducts
from Fremont Nebraska
[This review was collected as part of a promotion.] I bought this phone a little over a month ago and the pictures turn out so better then on my old device it's really nice
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Feature
on June 27, 2021
Posted by: Tangerine
from Columbia
Expertise:Expert
[This review was collected as part of a promotion.] I love this phone there so many features still trying to learn. It's been a wonderful purchase.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it, Love it
on June 27, 2021
Posted by: Katsraiders
from Sacramento, Ca
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this when it was first released & I love it. I am still working on all the features but so far its awesome. I LOVE the video & being able to snap my photos off it. It saves me so much time instead of trying to snap just the right pic while I am recording. Cameras awesome & photo editing. I ONLY use Samsung & this phone is proof why....
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone
on June 28, 2021
Posted by: Disco
from Georgia, Ga
Expertise:Expert
I have been use my samsung s21 ultra for 4 months and I love the phone. It good for everyday usage
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've ever used.
on June 28, 2021
Posted by: Anonymous
from MN
Expertise:Expert
From the moment the box is opened you see samsungs new beautiful phone. The phantom black is an amazing color and is surprisingly durable. My s21 ultra has seen alot of use and has bairly shown a scratch. The snappy speed and responsive screen along with the battery life makes this phone totally worth it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung...wow
on June 28, 2021
Posted by: Viprob2176
from Lapeer, MI
Expertise:Intermediate
It's been a few years since I've had a Samsung phone, and wow has a lot changed. I love this phone more than any of the other phones I've had since my last s series device. The speed and sharpness of it just blows the competition out of the water. You've really outdone yourself Samsung, and for that, you get 5 stars from me.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing camera
on June 28, 2021
Posted by: Aztec
from Grand Rapids
I bought the phone when it came out and I am loving it. The camera is incredible.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome design and just an all around well put tog
on June 28, 2021
Posted by: Drewski
from Powder Springs, GA
[This review was collected as part of a promotion.] I've had my S21 Ultra for about 6 months now and honestly I have yet to do anything cool or fun with it except cracking the screen!!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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