Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5
Cool
on June 14, 2021
Posted by: PlatypusPal
from Salt Lake City, Utah
Expertise:Intermediate
[This review was collected as part of a promotion.] It's a great device with many enhanced features and capabilities. With the 12 Gb Ram I can multi-task, but the device often gets warm or overheated. Still a great choice.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Stellar all-day performance and gorgeous looks!
on June 14, 2021
Posted by: Jbullard
from California
Expertise:Expert
[This review was collected as part of a promotion.] Been using my S21 Ultra since late February; ordered the Samsung Store exclusive Phantom Brown and it was really worth the wait. The Brown semigloss finish along with the carbonfiber-like bezel around the camera group looks so good, it's a shame to put a case on it.
Coming form a Note10+ the oversized form factor was not an issue for me. Weight and feel are on point. I really love the fact that you can use a stand alone S-Pen, which works just the same as in my old Note10+.
I use my phone as a mobile office, so I'm constantly using data and making calls, and not once have I needed to plug in the charger before 10pm. No matter what I throw at it, it will keep going after hours with some 12-15%.
If you need device capable of becoming a mobile office, the S21 Ultra is the way to go. If stylus compatibility it's a must, the S21 Ultra.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera and long battery life
on June 14, 2021
Posted by: SeaSongJac
from Benton, IL
[This review was collected as part of a promotion.] Ever since I got the phone at the end of March, I have been super happy with it. The battery life is great, lasts all day with normal usage. I rarely have to charge it before the end of the day, unless I'm using it heavily. My old phone an S6 would die very quickly and I had to carry a battery pack. The old camera was also quite grainy, especially in low light. The new camera functions very well in low light with very little grain. There is also a lot of zoom options and it can take photos closer than my other one. I love how fast it is as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera!!!
on June 14, 2021
Posted by: Mare
from Sc
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the camera features ! It's an excellent phone. I'm a Samsung girl
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love this phone!!!! One of my favorites.
on June 14, 2021
Posted by: NeverPutMyCellDown
from Las Vegas, Nevada
Expertise:Expert
[This review was collected as part of a promotion.] I am a LOYAL Samsung Galaxy Customer and when I say LOYAL I mean I've never owned any other cellphone but Samsung. I recently purchased the S21 Ultra and this is my 1st S series. I've always bought a Note series since the first one became available so I wanted to try a different Samsung model and I'm really glad I did. The Samsung S21 Ultra is nearly Perfect. From The performance to the design and Matte color. I really love everything about it. Especially the camera and S-pen capabilities.I'm very happy with my purchase. My only DISCREPANCY is the screen scratches incredibly easy. I experienced scratches only after 2 months of me purchasing my S21 Ultra. I never it dropped it or placed it against anything abrasive. None of my Note's has ever scratched this easily. Other than that, my S21 Ultra can stand up to any of my Galaxy Notes. This is an amazing phone!!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Favorite Phone
on June 14, 2021
Posted by: aowrude
Expertise:Beginner
[This review was collected as part of a promotion.] This is only my second flagship. My first was the S10. Favorite thing about THIS phone? The camera. I am no pro but the pictures and video I take are far superior to my friends and family members
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Works good
on June 15, 2021
Posted by: Texred05
from Abilene Tx
Expertise:Expert
[This review was collected as part of a promotion.] Had it for a few months now work good and better battery life
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on June 15, 2021
Posted by: JCantrell
from Det.,Mi
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded from my galaxy note 10+ And I'm so glad I did. The Galaxy S21 Ultra 5G. I had been using apple iphones but Samsung phone have won my Loyalty. The S21 does so much more than an apple phone. Samsung has the superior prodect.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US