Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5
Everyone loves the camera
on June 13, 2021
Posted by: Elle
from San Antonio TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I am now the designated friend that has to take all the pictures because my phone just has an amazing camera with so many options. I am impressed with the how well this takes pictures at night and in dimly lit rooms
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung S21 Ultra
on June 13, 2021
Posted by: TA46
from St Louis
[This review was collected as part of a promotion.] Purchased about a month ago. Great photos, sound clarity, coverage. Still getting used to some features and larger size, I do miss the headphone jack.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Best yet, but screen is easy to damage
on June 13, 2021
Posted by: Garms2
from Springfield, il
[This review was collected as part of a promotion.] I bought this phone about 5 months ago when it first came out and it has yet to truly disappoint! The camera is the best yet and my Apple friends are so jealous of my camera's zoom capabilities. The camera has no limits. As a bonus, the sleek curves of the back with the integrated camera looks AMAZING! However, the screen is one of the more fragile screens I've seen compared to previous galaxy devices. I randomly find small chips which is kinda disappointing for a phone with such an amazing screen. Also, just a heads up, Samsung cares does not cover these chips so that's another bummer. Overall though, I am super happy with the purchase!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on June 13, 2021
Posted by: QueenGinaMc
from Colorado Springs
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the camera and the ability to use the s pen
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Features
on June 13, 2021
Posted by: Debra
from Wisconsin
Expertise:Intermediate
[This review was collected as part of a promotion.] I like the phone and it has great features. However I'm a little disappointed on how heavy it is. I looked at the specs before ordering, but I guess I didn't really register on how much the weight would play a factor in using the device. I have arthritis and it is difficult for me to hold the device steady and use one handed. I missed the deadline to return by one day otherwise I would have exchanged for the S21 5G, which is lighter and smaller.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S21 Ultra 5G
on June 14, 2021
Posted by: LLNeal
from Kansas City, Missouri
Expertise:Expert
[This review was collected as part of a promotion.] I purchased two Samsung Galaxy S21's, one for me and for my better half, we both love our drastic upgrades from the, also Incredibly designed Samsung Galaxy S8's. The Samsung Galaxy S21 Ultra 5G truly is like having my full size desktop computer in the palm of my hand, not to mention that it also take superior quality pictures
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Literally hands down Nicest Phone I have had!
on June 14, 2021
Posted by: Invad3rKim69
from Fort worth, Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I'm so in love with the streamlined features of this phone. the camera is unbelievable ! I never realized how poor quality my old phones cameras were until compared to the S21. Absolutely stunning HD photos everytime! And don't get me started on the bonus features of the added s pen! HIGHLY HIGHLY RECOMMEND!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone , ever!
on June 14, 2021
Posted by: Catalin
from Romania
Expertise:Intermediate
[This review was collected as part of a promotion.] No words for this phone...i recommend for that person who is playing games or wont to take great pictures or long batery life
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US