Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
4
This phone is fragile!
on June 9, 2021
Posted by: ILoveKD
from Cedar Rapids, IA
Expertise:Intermediate
[This review was collected as part of a promotion.] I purchased this phone because I take a lot of photos and some video. I wanted the storage as I am not a big cloud person. The 512 GB of storage is great but I really wish I could still add a memory card.
The display is nice but I really am not into gaming so I don't use the best display settings as it kills the battery.
The display, storage, and camera are my main reasons for purchasing this device, however, it is extremely prone to breakage. That camera bump needs protection immediately! The moment I took it off because it was full of sunblock my wide angle lens glass broke. I really wish there was a good screen protector out there. I put the Zag fusion ( it is literally a piece of flimsy plastic) on the phone and some not too heavy item fell on my screen and it broke in three places.
All in all I am happy with the phone but I wish there was better breakage protection available.
All in all I am happy with the phone but I wish there was better breakage protection available.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life. Display is amazing
on June 9, 2021
Posted by: Boomer
from Ruidoso Downs NM
Expertise:Intermediate
[This review was collected as part of a promotion.] It was well worth the upgrade. Everything about the phone is fantastic. The only thing I wish it had was a SD card slot for expanded memory.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera lens
on June 9, 2021
Posted by: Smilinann
from Montana
Expertise:Expert
[This review was collected as part of a promotion.] Love the zoom lense and the camera on the phone. Very light weight.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it
on June 10, 2021
Posted by: Anonymous
from Branson,MO
Expertise:Intermediate
[This review was collected as part of a promotion.] can't wait for the next one. the camera gets better as you us it. telephoto king.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on June 10, 2021
Posted by: Jjbulldog44
from Orange Grove TX
Expertise:Expert
[This review was collected as part of a promotion.] Pre-ordered this phone back when it came out Have to say it's the best phone I ever had 11 out of 10
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's good
on June 10, 2021
Posted by: Faizoghli
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this three months ago and I am happy with it.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Is really similar to the note 20 ultra
on June 10, 2021
Posted by: Lopez
from Orlando florida
Expertise:Expert
[This review was collected as part of a promotion.] The phone is similar to the note 20 bit bigger, bulkier, chubby and less comfortable, the cámara is not too diferent than the one in the note, I miss the s pen. I think is really stable, as the note series. look stronger though.
Is not too fancy, and that's OK.
I would recommend this to a friend!
Features
3
Performance
5
Design
3
Value
4
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 15, 2021
Hello Lopez, thank you for taking time out of your busy day to leave feedback on this phone! ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone
on June 10, 2021
Posted by: SamsungQWN
from Los Angeles, CA
Expertise:Expert
[This review was collected as part of a promotion.] One of the best Samsung phones its so fast and reliable and it is so durable I've dropped it so many times and it hasn't broke
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US