Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5
Overall best phone I've had yet!
on June 9, 2021
Posted by: Simple man
from Sioux City,IA
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone since they first came out,S21 ultra, and man the screen is vibrant. My battery last all day long and I'm on it constantly for work( even scrolling FB on break). It runs smooth and I haven't even been in a 5g area to really get a feel. Definitely worth the money. Android over iPhone all day baby!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome device
on June 9, 2021
Posted by: SpicyTurtle
from San Antonio, Tx
Expertise:Intermediate
[This review was collected as part of a promotion.] Preordered the phone and I am proud of my device. It's very smooth and I use it everyday for work, especially since I'm a part-time delivery driver. The battery can last me most of the day depending on how much I use it for work. It has great quality with videos up to 1440p and sometimes 2160p & 60fs. It is the same deal with mobile games. Not every device is perfect though. Camera quality is on point, but I do struggle sometimes when I'm trying to focus on a specific item on the display screen with the screen constantly being blurred. But nonetheless, it did shine with my recent trips to New York with a smooth and high video quality as well as perfect picture quality as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Slick finish
on June 9, 2021
Posted by: Nando
from Houston
Expertise:Beginner
[This review was collected as part of a promotion.] First time I ever spend this much money on a phone... I've always been against spending over 300 on a device. My wife convinced me to upgrade and purchase something nice... so I went with the S21 ultra. My wife has an IPhone 12 pro and we've been comparing devices... both are great, but you can do soo much with the galaxy My wife is even thinking about switching to a Samsung device.
Overall I am satisfied with my new device and truly comes in handy. Performance is outstanding!... we'll just have to see how long it will last. ?
Overall I am satisfied with my new device and truly comes in handy. Performance is outstanding!... we'll just have to see how long it will last. ?
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 15, 2021
Hello Nando, that is awesome to hear! Thanks so much for picking Samsung! ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
All around incredible!
on June 9, 2021
Posted by: Zackattack
from Suffern, New York
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone a few months ago and it is a cutting edge powerhouse with all of the top of the line features you could ask for! The camera unbelievable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far, so good!!
on June 9, 2021
Posted by: SamsungLover
from Chico, Ca
Expertise:Expert
[This review was collected as part of a promotion.] I purchased this with high skepticism. It definitely takes some learning and adjusting. However, once you get it it is a great phone. Not having an SD Card was worrisome e as I use my phone for my work and personal and when you have a newborn and you just moved away from family sending photos is a must!!!
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the S21 Ultra 5G!
on June 9, 2021
Posted by: travlyn2
Expertise:Intermediate
[This review was collected as part of a promotion.] My husband and I both love these phones. The sound is great, and the camera is fantastic! The phone has great speed and battery life. We're glad we purchased these phones!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Features
on June 9, 2021
Posted by: CSparks
from Chico, Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I love that the camera has been upgraded, It takes the most amazing photos.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy Yet!
on June 9, 2021
Posted by: Jerbear
from Utah
Expertise:Expert
[This review was collected as part of a promotion.] Bought th S21 Ultra when it came out! The phone is amazing! Took amazing photos on my trip to the virgin islands. The phone is snappy and responsive, the 5g is fast. Absolutely zero complaints. A must have for anyone wanting a top shelf product!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US