Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
4
Mostly good
on June 9, 2021
Posted by: ohohoh
from Bettendorf, IA
Expertise:Intermediate
[This review was collected as part of a promotion.] The phone have nice hardware, being one of the best possible in Android phones. But I am not happy with speaker, screen(glass), and weight.
As many would know, it is a flagship phone so most hardware are good. But I feel the audio is a bit weak (not a good quality) for its price and the screen is not perfectly flat, reflecting objects like a plastic. That may my phone's QC problem but that disappoints quite a bit. For the weight, most know that S21u is heavy, but it is quite heavy then expectation.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on June 9, 2021
Posted by: JRizzo
from NY
Expertise:Intermediate
[This review was collected as part of a promotion.] After a month of use, I am amazed on how functional the phone is. The camera is phenomenal and the battery has significantly improved from the S10.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone!
on June 9, 2021
Posted by: Jcantu
from Austin, Tx
Expertise:Expert
[This review was collected as part of a promotion.] This phone is perfect for everything I do from photos, videos, gaming, business, and school. I've taken countless photos with this phone and people always ask me what camera and lens am I using? Their reaction is priceless when I show them it's my S21 Ultra and I'm not using any expensive equipment. My son plays countless games on it when he has it with no lag or any break in gaming performance. The battery is top notch. I've used it heavily with photos, videos, and gaming. It's lasted me all day and then some. Perfect phone for everyday use from basic to advanced!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Insane camera!!!
on June 9, 2021
Posted by: SamsungEnthusiast406MT
from Billings, MT
Expertise:Intermediate
[This review was collected as part of a promotion.] Had the S21+ about 6 weeks now and like it a little more every time I delve deeper into the features. The camera is insane! And the phone does a great job of making my life easier. I especially appreciate the speed, as I upgraded from the Samsung A 10 lol. I would have rated 5 stars if Samsung made the user more aware of how to do everything the phone has to offer without having to discover through digging through the entire phone. Like the tips and tricks section in the settings could be more inclusive I feel is all. Also having to wait 6+ weeks for Asurion to send me a replacement device was a drag. But the phone is beast. Opposite of buyers remorse!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S21 Ultra
on June 9, 2021
Posted by: MixONS
from Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] It works well. Camera is really good. 13 characters too short
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best battery ever
on June 9, 2021
Posted by: Dc36098
from Gresham, OREGON
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone is awesome. Battery life is fantastic and when you do need to charge it's very fast. All aspects of the camera are great and I'm still learning more every time I use it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on June 9, 2021
Posted by: Craig653
from Utah
Expertise:Expert
[This review was collected as part of a promotion.] I bought this on launch. Killer phone! Super good camera and battery. Though I miss the sd card slot
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I wanted and more
on June 9, 2021
Posted by: liipandaziil
from Fargo, North Dakota
Expertise:Intermediate
[This review was collected as part of a promotion.] So I'm not really into new phones or the latest thing but I got this phone to replace my sister's phone that she broke. She got my s20 and I got this one. It's been something for real. The quality of the camera is absolutely phenomenal. My dad wanted one because it was so good. It's honestly amazing. Only thing is the screen protector is kinda flimsy and the case is really the only thing that's depended on to protect the whole phone. Other than that, the features are great. Glad it doesn't heat up like the older galaxies. It's very reliable and you get a good bang for your buck.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US