Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5
Love it
on June 9, 2021
Posted by: Kelly
from Auburn New York
Expertise:Beginner
[This review was collected as part of a promotion.] I purchased this phone because I have had nothing but excellent experiences with galaxy phones. I would never purchase anything but Galaxy, I am so impressed with the camera on this phone, as are all of my friends, I can literally take a photo of the moon and see the craters, best phone I have ever owned, love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's the best phone!!!!!!
on June 9, 2021
Posted by: Hechizero
from Waukegan Illinois
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this phone on presale , I have used all the galaxys S series and a also a few note series, I think this one is the best!!!!!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on June 9, 2021
Posted by: November19
from Tacoma, Wa
Expertise:Intermediate
[This review was collected as part of a promotion.] Best phone I've owned so far. Only wish is that it had expandable memory.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not Sure
on June 9, 2021
Posted by: MsMccourt
from New York, NY
[This review was collected as part of a promotion.] Ive had trouble with this phone I was disappointed in the lack of Education that came about camera portion which is why I bought the phone in the first place its complicated, battery life started out well and now runs out faster then promised life. I am not sure if it's worth the money or lives up to the hype.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 16, 2021
Hello MsMccourt, thank you for the feedback. We understand how this must feel. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001388/) to an article that will help you troubleshoot the battery. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 9, 2021
Posted by: DJ Yuyo
from New York
Expertise:Expert
[This review was collected as part of a promotion.] The best phone that I ever had. Great features, best camera, great sound and perfect screen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal camera quality
on June 9, 2021
Posted by: Lvel113
from New York NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this a month ago and have been throughly impressed with the camera functionality
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great phone
on June 9, 2021
Posted by: Marc
from Glen Burnie Maryland
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought it a three months ago and I love it. I thought it would be super big but it's not. Love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great camara
on June 9, 2021
Posted by: Jerry0512
[This review was collected as part of a promotion.] Bought this phone about 3 months ago... it's a good phone.. gets slow sometimes but im.sure it has to do with my cellphone carrier
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US