Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8 out of 5
4.8
(4,476 Reviews)
Open Ratings Snapshot
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product. 
(
4,166 out of 4,311
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Greatness in my hand
on June 9, 2021
Posted by: Azureblue54
from Wisconsin
[This review was collected as part of a promotion.] I love my Galaxy S21 Ultra! At 67 yrs old, it makes remembering things so much easier and it's size is perfect for reading my books on. The cameras make picture taking a dream!
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My personal assistant
on June 9, 2021
Posted by: Nae80
from Pensacola FL
Expertise:Expert
[This review was collected as part of a promotion.] I am a big fan of Samsung. I also train new agents to take calls for the biggest carrier and we have the great debate of Samsung vs Apple. Samsung has a better quality of device than apple and i always get 3 to 4 people to switch to Samsung. My s21 ultra is everything that i could ask for. I can do my work from my phone and a little gaming also. Its the best device ive ever had. Tbe screen is nice and big and i love it. I was telling my class about the cool features of s21 ultra and not even a week late 2 of the agents upgraded to tbe s21 ultra. I love my device. I love Samsung
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Superior Android Phone
on June 9, 2021
Posted by: brandle
from Birmingham, AL
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone about a month ago, and I have loved using it every day since then. Before buying the phone, I was concerned that OneUI wouldn't be as good of an experience as stock Android, but I was incorrect. OneUI adds so much more to stock Android and nearly everything added on is useful and pretty. I enjoy being able to theme this phone. Multitasking is a cinch with either the new Android 11 chat bubbles or Samsung's own pop up windows which blur the lines between this phone and an actual computer. The line is nearly erased when using this phone with Samsung DeX, which gives you a desktop-like UI on an external monitor/tv. Just download the app on your computer, and you can run DeX wirelessly.
Overall I'm very impressed with this phone and have absolutely no complaints!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best camera I've ever had
on June 9, 2021
Posted by: AbqDad
from New Mexico, USA
Expertise:Expert
[This review was collected as part of a promotion.] I absolutely love this phone despite not being able to upgrade the memory it's one of the best I've ever had. Works flawlessly and has a great display to go with the great camera.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect Phone
on June 9, 2021
Posted by: MamaSitze
from Illinois
Expertise:Intermediate
[This review was collected as part of a promotion.] I pre-ordered my Galaxy S21 and have never regretted it. I am still learning features I never knew it was capable of. The phone is amazing. Defiantly would every penny spent. High recommend it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on June 9, 2021
Posted by: jrand
from vermont
Expertise:Intermediate
[This review was collected as part of a promotion.] Been very happy with this phone. I have had Samsung products for quite a while now. It is fast and smooth. I run an online game with it and it runs on max setting with no problems. Played with the night mode taking some pictures on vacation and it worked amazing. Usually I get told I'm horrible at taking photos. The ones I took I was told were better than others.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love Samsung
on June 9, 2021
Posted by: Jcjuarez
from New york
Expertise:Intermediate
[This review was collected as part of a promotion.] Good fhone I love the way pictures come and videos thas a good fhone
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the camera
on June 9, 2021
Posted by: Juxleexah
from Greenville, SC
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone approximately 2 months ago. This is by far my favorite phone yet!I'm very impressed with the quality of the cameras and the stunning photos this phone captures! It never ceases to amaze me! Thanks Samsung (:
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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