Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8 out of 5
4.8
(4,476 Reviews)
Open Ratings Snapshot
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product. 
(
4,166 out of 4,311
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Excellent features
on June 9, 2021
Posted by: Edgar
from Brownsville tx
Expertise:Expert
[This review was collected as part of a promotion.] I bought the galaxy a month ago and I'm happy I did
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone
on June 9, 2021
Posted by: Wretched
from Houston, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I finally left apple and couldn't be happier! The camera is awesome, the screen is awesome,
the pen is awesome. I love it!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of the best phones I've had, but...
on June 9, 2021
Posted by: iPou
from Jacksonville, NC
Expertise:Expert
[This review was collected as part of a promotion.] Hands down this is one of the best devices I have ever had. The specs are off the charts and the quality of the build materials was amazingly selected to make this one of the best looking devices in the market today. The cameras are astonishingly precise and although rarely do I use the 100x zoom, it is there and it is better than any other device in the market. The screen resolution makes for a great experience on watching videos and even looking at the fantastic pictures taken on that 108 MP camera. Overall this is the best phone to get your hands on, BUT.... It is missing my beloved expansion slot for a micro SD card and this... I NEED! The battery makes up for this though and I am ok with starting point of 128GB on this device... should be 256GB! I recommend it 100%!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device!
on June 9, 2021
Posted by: Aisha
from NC
Expertise:Intermediate
[This review was collected as part of a promotion.] We are very pleased with the quality as always. The memory capacity is awesome.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it all around
on June 9, 2021
Posted by: Peggy
from Hamburg NY
[This review was collected as part of a promotion.] I got my S21 Ultra a while ago and I love it. It's fast and responsive. You can customize many different areas. The camera is really great clear shots & scans documents.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything is great
on June 9, 2021
Posted by: Anonymous
from Orlando fl
Expertise:Intermediate
[This review was collected as part of a promotion.] Excellent product,now I am on vacaciones, pictures and videos are great
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Really Really nice phone
on June 9, 2021
Posted by: Samsung guy
from Merrimack, NH
Expertise:Intermediate
[This review was collected as part of a promotion.] Had this phone about 4 months and am so very glad I upgraded to it from a Galaxy S8+. I love ALL the features, though still haven't figured out how to use the smart pen.
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Improvements
on June 9, 2021
Posted by: Bill
from Long Beach, MS.
Expertise:Intermediate
[This review was collected as part of a promotion.] This is the third Galaxy device I've purchased for my wife. She loves each and has enjoyed the improvements on each one.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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