Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5
Great Features and user friendly!
on June 8, 2021
Posted by: SCOTTEE
from Celebration FL
Expertise:Expert
[This review was collected as part of a promotion.] Better than Apple!! Nothing else to say...........
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 8, 2021
Posted by: Ice Man
from Hackensack NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] I brought this phone about 2 months ago to replace an older Samsung phone. I will never switch to different brand phone
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with awesome hardware
on June 8, 2021
Posted by: Wooldoor
from California
Expertise:Expert
[This review was collected as part of a promotion.] Really happy I got this phone. First Android phone I've kept for more than a few months. Camera is amazing, battery life is great, and no weird software issues. My only complaint is the relentless holding out on just implementing google assistant instead of Bixby.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Better display/camera, but downgrade of everything
on June 8, 2021
Posted by: Omega
from New York, NY
Expertise:Expert
[This review was collected as part of a promotion.] Screen is great, camera is amazing. Love the zoom capabilities. Battery life is okay. But the lack of simple features like a SD card or headphone jack makes this device very unusual. Fingerprint scanner is worse than the previous phones with the scanner on the back. The button placements on the side are strange. It is also heavy! You pay so much money for lack of basic features.
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
2
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 6, 2021
Hello Omega, thank you for the feedback. What you're saying makes a lot of sense to me. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143494372
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143494372
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great screen
on June 8, 2021
Posted by: Doza_177
from Huntsville Alabama
Expertise:Intermediate
[This review was collected as part of a promotion.] I recently switched from iPhone and I do not regret my decision. The screen is what caught my intention and it has lived up to the expectations that I had and overall a great phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A great Phone for sure!
on June 8, 2021
Posted by: Trevor
from Nashville, TN
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought Back in April and I'm so satisfied with it. It has the best camera compared to a IPhone and takes great videos. It does everything i need it to for day to day operations. It even has a good battery life!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galazy S21 Ultra 5G
on June 8, 2021
Posted by: TheRocket
from Greensboro, NC
Expertise:Expert
[This review was collected as part of a promotion.] Love the phone, have used Galaxy devices for many years!!! Always a joy.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful and pretty
on June 8, 2021
Posted by: D7RACERX
from Ga
Expertise:Expert
[This review was collected as part of a promotion.] Always kept well up to date. Facture rich. Amazing colors and refresh rate
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US