Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8 out of 5
4.8
(4,476 Reviews)
Open Ratings Snapshot
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product. 
(
4,166 out of 4,311
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Great phone
on June 8, 2021
Posted by: markmil42
from Provo, UT
Expertise:Intermediate
[This review was collected as part of a promotion.] Love everything especially the camera. Would recommend it to everybody
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great performance
on June 8, 2021
Posted by: Wokeupamerican
from Phoenix, AZ
[This review was collected as part of a promotion.] Over all this is the best phone I have bought to date. Although the first month I had it and the camera went out. I contacted Samsung and was able to get it repaired in under 3 weeks. But take that out of the equation and 5✴ phone. Pictures are amazing, you can split screen two apps at once, performs like a computer and it's durable. If you got the money to spare pick one up if not S20 was a great phone too. Hope this helps someone make up their mind on getting one.. Enjoy
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
1 out of 5
1
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Get you one
on June 8, 2021
Posted by: Texasmami29
from Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] Love it. It has made my pics/ videos look like a pro took them. Battery lasts 2days without charging
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Superb
on June 8, 2021
Posted by: Wizzard5464
from Minneapolis , mn
Expertise:Intermediate
[This review was collected as part of a promotion.] The finest phone that Samsung has ever built from the box it's breath taking with so much to do on it and with it it's above and beyond what they call the Flagship of Samsung phones .
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on June 8, 2021
Posted by: Anonymous
from Pocahontas Arkansas
[This review was collected as part of a promotion.] Amazing quality!! Great screen viewing, and streaming, picture quality is amazing. One of the beat product Samsung has made yet!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's a beast but with low endurance & over weighth
on June 8, 2021
Posted by: Lyfesamelody
from Baltimore, MD
Expertise:Expert
[This review was collected as part of a promotion.] Lol ok so this phone does it! Great sound, picture and fully customizable. The camera and video is top of the line! The down side is the phone is alittle thick and heavy compared to the one plus 8 and 8 pro. I use my phone mostly for YouTube, the camera and playing games like C.O.D. MOBILE.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone!!!
on June 8, 2021
Posted by: Louie
from Georgetown, Tx
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone about 2 months ago, it has all the features I wanted works perfect!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fingerprint face recognition needs to be improved
on June 8, 2021
Posted by: China boy
from Lehighton
Expertise:Intermediate
[This review was collected as part of a promotion.] Fingerprint face recognition needs to be improved too many Security checks
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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