Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
3
Bluetooth issues
on June 8, 2021
Posted by: Luvsportz
from Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] Bluetooth always disconnects when listening to music in car. If I receive a call, text, notification then it automatically disconnects me from Bluetooth to my car. I don't know if it's my phone or Verizon but I'm always at low bars 5G or on 4G. If I'm on 4G then it runs super slow. The camera is nice on the phone .
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 17, 2021
Hello Luvsportz, thank you for bringing this to our attention. I understand how this must feel. For further assistance, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143430319
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143430319
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome fast phone best cameras
on June 8, 2021
Posted by: Anonymous
from Bellflower California
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone 3 months ago and I have an Apple iPhone 12 Pro as well all I can say is Samsung really stepped up their tech game I use my galaxy S21 ultra more than my iPhone 12 Pro I use it for business purposes I bought the s pen and Cade for it I sign emails and take pictures of properties since I am in the Real estate business,I just purchased a galaxy Tab S7 it’s the 12 inch version LTE version and that is awesome as well the screen on the galaxy s20 Ultra is one of the best and the screen my galaxy tab s7 is also one of the best out in the market I am happy with my Samsung purchases,No regrets.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome device
on June 8, 2021
Posted by: TechGeek
from Sanford, FL
Expertise:Expert
[This review was collected as part of a promotion.] I bought this device a few months ago as an upgrade from my galaxy S10+ which I was hesitant to change because I loved it and also, S21 ultra didn't have the microSD slot. However, I decided to get the 512GB size just in case and absolutely love the performance and features, specially the quality of the camera and being able to use the S pen which I didn't get the chance to experience before. Very glad I upgraded and definitely recommend to anyone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Takes great pictures
on June 8, 2021
Posted by: Jason
from Spindale NC
Expertise:Beginner
[This review was collected as part of a promotion.] I bought this as soon as it came out. The quality of pictures are great. The high quality allows for editing and zooming in.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
awesome phone!
on June 8, 2021
Posted by: jill
from las vegas, nv
Expertise:Expert
[This review was collected as part of a promotion.] i upgraded a few months ago from my s10+.... i thought id be on the fence because of the larger phone and more cameras? nope. i am so pleased with this phone, and i love the matte back on it! i love the sound, i love thw cameras, and the display is so smooth and seamless. seriously, if youre looking for the best phone, youve found it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The battery life on this phone is amazing.
on June 8, 2021
Posted by: Qrock
from New York
Expertise:Beginner
[This review was collected as part of a promotion.] I love all the features of this phone plus the speed of opening up apps is top notch. It also works great with other Samsung devices
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful phone
on June 8, 2021
Posted by: Dude
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] Camera is the best I've ever seen, features are limitless, and overall quality is premium.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT PHONE
on June 8, 2021
Posted by: SUMMERS
from OMAHA NE
Expertise:Intermediate
[This review was collected as part of a promotion.] THIS IS THE BEST PHONE IVE HAD WAITING TO SEE WHAT SAMSUNG COMES UP WITH NEXT
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US