Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5
I dumped my iPhone 11 Max for my S21 Ultra 5G 512G
on June 8, 2021
Posted by: NeverGettingVaccinated
from South Carolina
Expertise:Intermediate
[This review was collected as part of a promotion.] When the S21 Ultra 5G came out I was furious with Apple and Google for censoring free speech and talked with a Samsung representative and learned I can side-load apps. So I dumped my Apple 11 Pro Max, but I quickly learned how much more value Samsung puts into the S21 Ultra 5G. I use my s-pen to take notes while working and the screen thumbprint is undetectable in the screen, great for when I have to keep a mask on (don't get the vaccine by the way).
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great features
on June 8, 2021
Posted by: dave
Expertise:Expert
[This review was collected as part of a promotion.] I bought this a couple months ago and I'm so happy I did !
I would recommend this to a friend!
Features
3
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A++
on June 8, 2021
Posted by: DarthCool
from Bartlesville, OK
Expertise:Expert
[This review was collected as part of a promotion.] Excellent phone, so glad I purchased it definitely recommended
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product
on June 8, 2021
Posted by: Nandito89
from Oklahoma City, Oklahoma
Expertise:Expert
[This review was collected as part of a promotion.] Best camera features ever! Zoom in to the Moon and capture it at a close with all of the details in place! Very responsive processor, that brings all of your multi-task needs in one place!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall great!
on June 8, 2021
Posted by: CBV813
from Tampa, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] Got my phone a couple months ago and it has been wonderful!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's a Samsung Galaxy!
on June 8, 2021
Posted by: OneTedd
from St. Petersburg, Fl
[This review was collected as part of a promotion.] It's a great phone and it's a Samsung so the quality is there, but it seems they opted to cut a few corners this go around. It's an elegant bar shaped phone with great attention to detail and styling with added durability.
It no longer has expandable memory which is complete trash, but depending on your service comes prestocked with bloatware. The camera is great when it doesn't freeze and the single shot mode always turns photos upside down and often inverted. The battery life is outstanding and lasts thru a full day with regular use. Sometimes I have an issue when making and receiving calls where they can't hear me , so powering the phone off was a bit of a drag, this last update may have fixed it.
It no longer has expandable memory which is complete trash, but depending on your service comes prestocked with bloatware. The camera is great when it doesn't freeze and the single shot mode always turns photos upside down and often inverted. The battery life is outstanding and lasts thru a full day with regular use. Sometimes I have an issue when making and receiving calls where they can't hear me , so powering the phone off was a bit of a drag, this last update may have fixed it.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Camera, and it puts any apple product to shame
on June 8, 2021
Posted by: Scott
from California
[This review was collected as part of a promotion.] I'm happy with it and still finding new things, I show it to people and tell them to get rid of the iPhone and get a Samsung. You won't be disappointed. Love it. Won't by anything else.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Fastest Phone I have ever had. Great Camera
on June 8, 2021
Posted by: Charles
from Carlsbad , CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had six months and Love this phone and easy to use see
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US