Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
3
Great Camera
on June 8, 2021
Posted by: Quiet_Storm
from Savoy, IL
Expertise:Intermediate
[This review was collected as part of a promotion.] It seems Galaxy hardwate doesn't work well with T-Mobile network. I have a hard time with staying connected to the network and I only live 5 miles from a 5G t-mobile tower. My son has an iPhone and does not have these issues
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 18, 2021
Hello Quiet_Storm, thanks for reaching out! I understand how this must feel. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001598/) to an article that will help you troubleshoot the poor signal. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Video is so high def!
on June 8, 2021
Posted by: Jstncase22
from Bellevue, Iowa
[This review was collected as part of a promotion.] Love my S21! The camera and video features are amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features
on June 8, 2021
Posted by: Mikey
from San Antonio, Tx.
Expertise:Expert
[This review was collected as part of a promotion.] I can't say enough about the galaxy s21 ultra I want to get my girlfriend one cause she wants one to.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Wonderful Apps, so much to do
on June 8, 2021
Posted by: Stene
from Collierville, Tennessee
Expertise:Intermediate
[This review was collected as part of a promotion.] I recently purchased my phone, many features I am enjoying. I am still learning new stuff and features. Speed (5G) not up to part because I am in a county area. In other areas it is great.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful!!!
on June 8, 2021
Posted by: Fejav
from New York
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this phone for a few months and is really good, work fasts d the pictures are super clear an vivid.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera with great features
on June 8, 2021
Posted by: TechAddict
from Orange County, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought it about two months ago and I am completely satisfied with the phone's performance. The finger print sensor on the front of the phone is very convenient and the size is just right to fit in my pocket. I used it with my hearing aids and I don't know how I managed phone conversations before pairing them with the phone. I also pair it with an LTE Galaxy watch. A perfect combination.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on June 8, 2021
Posted by: Itzhot
Expertise:Intermediate
[This review was collected as part of a promotion.] Except overheating
Great camera great display
Good battery life
Great camera great display
Good battery life
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Powerhouse phone
on June 8, 2021
Posted by: Like2Bike
Expertise:Intermediate
[This review was collected as part of a promotion.] This is my third Samsung phone and by far the best. It is fast and powerful but also has great battery life. I have yet to discover all the special camera features, but it is clear that image quality is outstanding. All the great features outweigh the penalty of weight and size.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US