Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5
Best Gaming Camera phone
on June 8, 2021
Posted by: Bonkz
from Surprise Arizona
Expertise:Intermediate
[This review was collected as part of a promotion.] Traded-in my S10e for the ultra and wow this ultra is fast and loaded with the most advanced tech in Samsung's arsenals. The S21 Ultra is noticeably heavier due to larger battery with a long battery life. The camera autofocus is fast and it takes great pictures from portrait to landscape. Super fast performance and very smooth display.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Adequate
on June 8, 2021
Posted by: 2018Stinger
from Fountain, CO
[This review was collected as part of a promotion.] Since I purchased my phone in January it has been a bit of a disappointment. I've owned three other Galaxy phones and never had to restart them multiple times per day. Up to this point I wish I had kept my Note 9.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 18, 2021
Hello 2018Stinger, thank you for reaching out. I understand how frustrating this must be. For further assistance, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143432725
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143432725
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Extraordinary number of features.
on June 8, 2021
Posted by: Javi
from San Antonio Texas
[This review was collected as part of a promotion.] Love to explore and learn more daily. It's amazing ability and range just make it a joy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
(click to see the video)
Written by a customer while visiting Samsung US
Customer Rating
4
No complain!
on June 8, 2021
Posted by: Sparrow 61
from Westchester
Expertise:Intermediate
[This review was collected as part of a promotion.] Upgrade from S9 ,so was used to the it's large phone, after a feel moths I have and i wish it could be a little liter!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
What's not to love?
on June 8, 2021
Posted by: Tony
from Peoria, IL
Expertise:Expert
[This review was collected as part of a promotion.] Samsung just keeps packing in the features into their phones, and the Galaxy S21 Ultra is no exception. This phone has it all. It does it all. Great battery life, super performance, excellent set of cameras, and the best of all, that super screen. You can't go wrong with this phone. It's a no brainer. I guess if I had to find something negative to say, I would say having the camera bump be on just one side of the phone makes the phone not sit flat on a table, but it's just a slight inconvenience. Also, the phone is a little heavy. But, it's nothing you can't get used to. I can't think of another phone on the market that I would rather have. This one is the best of the best.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 8, 2021
Posted by: Blerim
from Anchorage, Alaska
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone because of the perfect camera and the speed of the processor
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on June 8, 2021
Posted by: Slcguy24
from Salt Lake City
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the photos and the color correction on this phone. My pictures from my trips look awesome. It's fast and multitasking is a breeze. No complaints
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
EXCELLENT
on June 8, 2021
Posted by: FZVNPG
from SAN JOSE, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] BOUGHT IT LAST MONTH AND STILL FINDING NEW THING TO USE ALL THE NEW FEATURES ON
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US