Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5
Love my S21 Ultra
on June 8, 2021
Posted by: Vicky
from Bronx,NY
[This review was collected as part of a promotion.] Best camera in the cellphone market. The video streaming and speakers Are Amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best device I've ever had!
on June 8, 2021
Posted by: Eugene_UA
from Fort Leavenworth
[This review was collected as part of a promotion.] Never owned before flagman device. This is something incredible, especially the quality of photos and videos.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All around best Phone
on June 8, 2021
Posted by: T Allen
from Miami, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] Had for more the 3 months, bought from pre-order and was a great deal with extra points for accessories. This phone has been best phone ever had. Tons of features, fast, bright and awsome quality screen, phone speakers are decent and the camera is top notch. My wife has iPhone 12 and this beats it in every way for my use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S21 Ultra
on June 8, 2021
Posted by: Dannyb
from New York
Expertise:Intermediate
[This review was collected as part of a promotion.] I have owned the s21 ultra for about 6 months now. It has been trouble free since new. Very fast and looks amazing. The videos it takes are truly unbelievable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome device
on June 8, 2021
Posted by: limitlessleal21
from San Diego
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this device 2 months ago and it's the best great pictures a lot of detail.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 8, 2021
Posted by: Face2681
from Bloomington Indiana
Expertise:Intermediate
[This review was collected as part of a promotion.] Great phone, pictures and videos look amazing in 8k
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Absolutely a beast of a phone.
on June 8, 2021
Posted by: Dtothaj
from Buford, GA
Expertise:Intermediate
[This review was collected as part of a promotion.] Absolutely a beast of a phone. Lots of great things to love about this phone. The screen is amazing. I love that you get quad HD and 120 hz refresh rate. The camera is awesome. My only complaint is the 128 gb storage. It's not nearly enough.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Decent phone but way overpriced
on June 8, 2021
Posted by: Sturgy21
from Vermont
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone for a couple months. It replaced my Galaxy S7. A fine product but I would not buy it again. Got it for the camera and a little disappointed. My family has most of the high end phones covered and I can compare features vs price. Mine is similar to the flagship Apple in price and if I didn't hate Apple company, and money wasn't a factor that would be my choice. The Chinese phones are very similar in features at 1/2 the price.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 18, 2021
Hello Sturgy21, we would like to thank you for providing this detailed feedback. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Elizabeth
Written by a customer while visiting Samsung US