Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5
An amazing tech experience!
on June 8, 2021
Posted by: Technomancer
from Los Angeles, California
Expertise:Intermediate
[This review was collected as part of a promotion.] I've been a lifelong Apple user and recently decided to switch, and I am not disappointed. When it comes to the feel and look of this phone, it feels substantial, very premium. I love all the features of this device when it comes to settings to best optimize the device for how I want to use it, it's great. The camera is phenomenal! The ability to customize my device through themes and organizing my homescreen is superior to anything else I've seen. Samsung is providing an exciting and innovating experience for its users right now!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on June 8, 2021
Posted by: Healthnut
from New Hampshire, US
Expertise:Intermediate
[This review was collected as part of a promotion.] I purchased this phone in March 2021 as an upgrade from a Samsung FE. I can see why this phone is so highly rated! From the amazing camera to all of it’s features it was well worth the cost! Highly recommended
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I left Samsung, but I came right back
on June 8, 2021
Posted by: Saintlycvd
from Chicago
Expertise:Expert
[This review was collected as part of a promotion.] I took a detour from the Galaxy line to try another manufacturer, but I had to come back. l love this Galaxy S21 Ultra. The camera is most important for me, but the entire system works very well for all of my needs.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Camera!
on June 8, 2021
Posted by: babyruth17
from Kansas, Ok
Expertise:Beginner
[This review was collected as part of a promotion.] I've never been one to buy the latest phones, but when the Samsung Galaxy s21 Ultra came up as an option, I was immediately enraptured by the camera capabilities. So after reading up on the phone itself a bit, i took a leap and bought it. I do not regret it! It has so many amazing features for the photography lover.
I'm still exploring features ever single day.
The phone itself is so great, has a big HD screen, the battery life is amazing, I've had 1 glitch with the screen going black and being unable to use it for a few hours, but it fixed itself and then was updated as well.
10/10 recommend, no regrets!
I'm still exploring features ever single day.
The phone itself is so great, has a big HD screen, the battery life is amazing, I've had 1 glitch with the screen going black and being unable to use it for a few hours, but it fixed itself and then was updated as well.
10/10 recommend, no regrets!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than iphone
on June 8, 2021
Posted by: Grole32
from Bremerton wa
[This review was collected as part of a promotion.] I've bought the new iPhone every year for the passed 6 years. I got this phone from a friend who was switching over to iPhone. I tried it and was hooked. He tried the iPhone 12 max and didn't like it. We both have this phone now.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Did not know what I was Missing
on June 8, 2021
Posted by: phoneguy
from Fort Wayne IN
Expertise:Intermediate
[This review was collected as part of a promotion.] When old phone failed a couple of months ago, I purchased the S21 Ultra and have been amazed the the improvements and features in phones. This device does lots of things much better and is a pleasure to use. .
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Better than other smart phones
on June 8, 2021
Posted by: Rthetsy
from Az
Expertise:Expert
[This review was collected as part of a promotion.] Take great picture, specially in low light setting. Have All the features I need to run my business and for my personal needs. The down side is the phone is big and heavy. It does not fit in my pants pocket well.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Smartphone with a lot going on.
on June 8, 2021
Posted by: Tootiewoodie
from New Iberia, LA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought my Galaxy S21 Ultra phone back in March of this year. I am very happy with it. Good pictures. I tried the director cut and fell in love with this phone even more. Considering the fact I love to draw, I was able to use a stylus and draw on this phone and play my games that I can use a stylus for.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US