Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
3
It does it job
on June 8, 2021
Posted by: Aldo
from Noel mo.
[This review was collected as part of a promotion.] Very nice I miss the aux plug in other than that it's just a phone
I would recommend this to a friend!
Features
3
Performance
4
Design
2
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 24, 2021
Hello Aldo, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Major upgrade from the S10+
on June 8, 2021
Posted by: Hlcvp2015
from Houston, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] Samsung just keeps getting better and better with their phones. All the extras and camera abilities make the iPhone look like an old android.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on June 8, 2021
Posted by: TFDrummer
from Anderson, IN
Expertise:Intermediate
[This review was collected as part of a promotion.] Best phone I've ever had! Way to go Samsung, I couldn't be more happy!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone ever!
on June 8, 2021
Posted by: BDIAZ7473
from Dallas texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the size and durability of this phone. The zoom is amazing and I like that I can still use the spen features
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 8, 2021
Posted by: We2bee
from Wisconsin
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone earlier this year, love the camera, love the battery life!
Also have Galaxy watch 3 to go with it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone overall!
on June 8, 2021
Posted by: Midnight Chemist
from Toledo, OH
Expertise:Intermediate
[This review was collected as part of a promotion.] I got my new phone as a trade in from my old s8. Oh boy, what a change from what I had. This is a powerful device with great features. What most impressed me was the speed and ease of use. The worst thing is the lack of a phone jack, but bluetooth capabilities are great, so you won't miss it. Loved it so much, I upgraded my husband's phone too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone.
on June 8, 2021
Posted by: RJA46
from Charlotte, NC
Expertise:Intermediate
[This review was collected as part of a promotion.] I have been a galaxy user for several years. I got this S21 some months ago and it has been a great phone. Met all expectations an it has given me a great range of services and uses.im best happy with it and definitely recommend it as a very capable piece of equipment.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Lost some good features
on June 8, 2021
Posted by: Renee
Expertise:Intermediate
[This review was collected as part of a promotion.] While I do really enjoy this phone and it's amazing cameras, I am very disappointed that I lost my pulse ox sensor when I upgraded. Also, the case options are lacking that will work with the thumb print sensor. Other than that I happy with my buy.
I would recommend this to a friend!
Features
3
Performance
5
Design
3
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 21, 2021
Hello Renee, we would like to thank you for providing this detailed feedback. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Elizabeth
Written by a customer while visiting Samsung US