Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8 out of 5
4.8
(4,476 Reviews)
Open Ratings Snapshot
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product. 
(
4,166 out of 4,311
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Great phone
on June 8, 2021
Posted by: Amyb38
from Skowheagan, Me
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded from the S10+ and I love that I did. The camera is outstanding, features are great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The camera is awesome!
on June 8, 2021
Posted by: grub
from Butler, Pennsylvania
Expertise:Intermediate
[This review was collected as part of a promotion.] I have always used Galaxy phones, include the note model. This phone is by far my favorite and the camera clarity cannot be beat!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I think the update was worth it
on June 8, 2021
Posted by: Igoet
from Dextet, mich
Expertise:Intermediate
[This review was collected as part of a promotion.] The screen is a huge improvement from the previous phone i had (s10+). The camera is amazing with vivid colors and detail. The interface is about the same making it easy to use. And the phone looks amazing. 10/10 worth it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Best Phone that money can buy now.
on June 8, 2021
Posted by: Dukenson
from Fort Lauderdale, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] The Galaxy S21 Ultra 5G is the best phone available on the market now. It has Great features and very good battery life.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Camera and Display
on June 8, 2021
Posted by: Hooligan140
from Woodstock
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought this to replace my S8. Such a huge difference. The camera is worth it, hands down. Takes beautiful, colorful pictures in ALL light conditions. All the great benefits of a Galaxy phone with a professional camera.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Fantastic camera.
on June 8, 2021
Posted by: Kevpkos
from Covington, la
Expertise:Intermediate
[This review was collected as part of a promotion.] Phone performs similarly to previous gen maybe a tad faster but the cameras got a huge upgrade this time around.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
So far so good
on June 8, 2021
Posted by: BigDaddy613
from Queens,NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I have the s21 ultra and so far so good. The features are abundant. The clarity is second to none. The camera could be faster though. It is super fast and responsive. I would definitely recommend to others.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Camera does its job!
on June 8, 2021
Posted by: Silvershadow
from New York, NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone 3 months ago and am using it as my daily everything. It runs smoothly and looks gorgeous. It has a cornucopia of settings u can take advantage of to max out you're experiencing in using the phone only thing I was bummed out about was the fact that Ir doesn't have a SD card slot if I would've noticed earlier I would've bought a higher storage model. The camera lives up to everything they stated including the space zoo feature when you take a nice steady shot of something from so very far away and it comes out nearly flawless then you know the phone gets the job done.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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