Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8 out of 5
4.8
(4,476 Reviews)
Open Ratings Snapshot
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product. 
(
4,166 out of 4,311
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Love my new phone!
on June 8, 2021
Posted by: Rocket
from Miami, Fl
Expertise:Intermediate
[This review was collected as part of a promotion.] I take great pictures and videos in 4k.
Battery lasts a full day, with no problem.
Samsung tech was very helpful on the.phone ; much better than the phone company people.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best device compare to iPhone
on June 8, 2021
Posted by: Min p
from Fountain valley, California
Expertise:Expert
[This review was collected as part of a promotion.] I bought this products when it first come out in January and yes, it perform very well in term of all aspect it give out as a premium phone. Unlike the close system of IOS, android device or specifically, Samsung newest products have all the potential to growth in the market any time soon and it should be use by many other user around the globe. This phone provide from performance, display, camera, battery, etc that it give more than what an IPhone can (which I have use it for already 7 years round).
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Met All Expectations!
on June 8, 2021
Posted by: Surftamer
from Daytona Beach, Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had the S21 Ultra 5G for about 2 months and it has over-delivered on my expectations. The camera is fabulous and the battery life is exceptionally good. It consistently last throughout a full day without recharge.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone!
on June 8, 2021
Posted by: Mazk
from Columbia, MD
Expertise:Expert
[This review was collected as part of a promotion.] Very smooth and powerful!
My fourth Galaxy line phone, looking forward to the next one.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Display is beautiful
on June 8, 2021
Posted by: Montanateal
from Utah
Expertise:Expert
[This review was collected as part of a promotion.] I just upgraded to the galaxy S21 ultra also have the watch. Love this product
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone, sad theres no SD card slot.
on June 8, 2021
Posted by: Zac C
from Hawaii
Expertise:Expert
[This review was collected as part of a promotion.] Good: Fast, long battery, well made, great camera.
Bad: No more SD card slot, it was one of the best features about the previous phones.
Okay: Samsung apps and UI are meh for me
I would recommend this to a friend!
Features
3 out of 5
3
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Unbelievably fast operating system.
on June 8, 2021
Posted by: woodstork
from Occoquan, VA
Expertise:Intermediate
[This review was collected as part of a promotion.] I've only had Galaxy's and have never been disappointed.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
excellent photos
on June 8, 2021
Posted by: Cooljk
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] I am so happy with this phone everything that I need an song
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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