Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(4,476 Reviews)
Rating breakdown 4,476 reviews
5 Stars
3,727
4 Stars
563
3 Stars
92
2 Stars
42
1 Star
52
97%of customers recommend this product.
(
4,166 out of
4,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
4
great phone but needs improvements
on June 8, 2021
Posted by: DK Colorado
from Colorado
Expertise:Expert
[This review was collected as part of a promotion.] Like the phone - great photos and video, speed, battery is the best yet.
Improvements needed:
1. incorporate the stylus in the phone again. Having the stylus require a special case makes the phone hefty
2. improve the photos - I take the same photo with a Iphone pro 12 max and S21 ultra and the Iphone definitely has some better image quality on scenics
3. battery life is the best yet but still needs to be better. I can still run out of battery on heavy use days. This may include better managing the apps running.
4. get a better handle on privacy and allowing the user to have more control.
5. tighten up security
1. incorporate the stylus in the phone again. Having the stylus require a special case makes the phone hefty
2. improve the photos - I take the same photo with a Iphone pro 12 max and S21 ultra and the Iphone definitely has some better image quality on scenics
3. battery life is the best yet but still needs to be better. I can still run out of battery on heavy use days. This may include better managing the apps running.
4. get a better handle on privacy and allowing the user to have more control.
5. tighten up security
Features
4
Performance
4
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 8, 2021
Posted by: LoveS21
from Houston
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgrade my S9. This phone surpasses my expectations.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
First tech I haven't intentionally smashed!
on June 8, 2021
Posted by: Dirty hands truly
from Lancaster, PA
[This review was collected as part of a promotion.] My vocabulary doesn't do justice to the joy and wonder like a 13 year old ow so fast life changing experience. Ive truly hated phones and the destruction wrought by technology on our plant making us all lazy, but none the less bond because the world has put your monetary everything there!!!!
Never wrote a email nor scan a document, till good old Covid, here I am writing a review almost happy I can pecking on a s21 ultra. And I hate to report I would hold no other and giggle now and then in disbelief, guilty love the love!!!!
Intuative, beautiful screen, camera what's a camera????? s21 ultra camera wizardry, what alien craft did we pull this from.
Yes love it , wouldn't have another
Never wrote a email nor scan a document, till good old Covid, here I am writing a review almost happy I can pecking on a s21 ultra. And I hate to report I would hold no other and giggle now and then in disbelief, guilty love the love!!!!
Intuative, beautiful screen, camera what's a camera????? s21 ultra camera wizardry, what alien craft did we pull this from.
Yes love it , wouldn't have another
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Slick
on June 8, 2021
Posted by: Anonymous
from Los Angeles, CA
Expertise:Expert
[This review was collected as part of a promotion.] It's a great phone,I'm so happy with the performance
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone Overall
on June 8, 2021
Posted by: Sayyy
from New York
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this when it launched and I love it and it will last a long time
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 8, 2021
Posted by: Jayt1923
from Los Angeles
[This review was collected as part of a promotion.] I love the phone and easy to use. Thank You Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device!
on June 8, 2021
Posted by: Colorado Steve
from Glenwood Springs, Colorado
Expertise:Intermediate
[This review was collected as part of a promotion.] This is not a phone! It is a must have personal assistant that researches, plans, makes suggestions, navigates, shops, records, keeps you informed, communicates, schedules, provides entertainment and of course takes amazing photos.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 8, 2021
Posted by: DirtyD
from Ky
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had good results with the phone. Easy to use and good service with A.T.T carrier (firstnet).
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US