Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(4,250 Reviews)
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
Awesome phone.
on July 9, 2025
Posted by: BOWSER
[This review was collected as part of a promotion.] I'm very happy with my Galaxy S24+. It comes with all the best features. Only thing missing is the stylus and superior camera of the ultra series.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatness
on July 9, 2025
Posted by: Revski87
[This review was collected as part of a promotion.] Unbelievably fast and smooth. No lags. The picture is crisp. Movies look great on it. Also takes amazing pics. Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good quality
on July 10, 2025
Posted by: DannyV
[This review was collected as part of a promotion.] Galaxys battery power and guaranteed continued use has never let me down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone for everyone
on July 10, 2025
Posted by: Ricecake6554
[This review was collected as part of a promotion.] Very easy to use device, I am still learning about new features everyday that make life easier especially for the type of work I am in. The Galaxy AI is such a wonderful feature I show all my friends and they are now wanting a new samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I think that it overheat easily and battery doesn'
on July 10, 2025
Posted by: Apotheosis6907
[This review was collected as part of a promotion.] Galaxy AI is amazing i wish the bixby custom wake word would work
Value
4
Response from Samsung USBy R&R Team, July 10, 2025
Hi Apotheosis6907, we appreciate you sharing your feedback on your Samsung Galaxy S24+. We are so happy to hear how much you are enjoying the usage of the features of Galaxy AI, and we would love to help you with any frustrations you are experiencing. We have provided a link to a few articles to help you with the temperature and battery life of your device. We have also shared a link to the Samsung Support Team if you would like assistance with the Bixby wake up you mention, or you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
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Samsung Community
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Facebook
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on July 10, 2025
Posted by: Mel653
[This review was collected as part of a promotion.] I love all Samsung phone products but having galaxy AI on my phone now helps me out. Being able to ask and get an answer right from my phone without having to do much research has been very helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device
on July 10, 2025
Posted by: Love2Travel
[This review was collected as part of a promotion.] It is a great device and very quick.
The pictures are very clear with the ability to make changes.
AI is great in navigating and assisting with questions that arise.
The pictures are very clear with the ability to make changes.
AI is great in navigating and assisting with questions that arise.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it..
on July 10, 2025
Posted by: Gregnov718
[This review was collected as part of a promotion.] This is my 3rd galaxy phone, they make a great product that lasts. I recommend this phone and look forward to buying the S25
Value
5
Written by a customer while visiting Samsung US