Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(4,250 Reviews)
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
3
overall has been a pretty decent phone
on June 28, 2025
Posted by: coloradoguy2025
[This review was collected as part of a promotion.] The s24 plus has been an okay phone the Galaxy AI feature is interesting still tinkering with it has not been a great use or help yet. The phone is the proper size for back pocket fortunately the salesman did not sell me a large enough memory card in my phone and I've already maxed it out leaving me to put stuff in the clouds and on external drives that would be the only downside of my current situation. I use the phone for basically everything work fun games measurements math banking finances investing cars obviously videos YouTube music Spotify screen is a pretty decent size camera is pretty outstanding even surpassing some iPhones overall phone's been great
Value
3
Response from Samsung USBy R&R Team, June 30, 2025
Hi Coloradoguy2025, thank you for sharing your experience of your Samsung Galaxy S24+ with us. We are happy to hear that you are overall pleased with the usage and features of your device. We have provided a link to the full device manual to help you discover additional features and integrate Galaxy AI into your usage. We have also shared a link to the Samsung Support Team if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Ludicrous Speed Crystal Clear Galaxy Camera
on June 28, 2025
Posted by: 20SoCo04
[This review was collected as part of a promotion.] The Samsung Galaxy S24+ leverages AI to a refined user-friendly experience. The galaxy AI features are robust; including higher quality photos, AI battery-saving measures, which is helpful for when i leave my phone charging overnight.
I desired a blend of intelligent features in a smartphone, the Galaxy S24+ is an excellent choice for my lifestyle. The size of the phone is suitable, any larger would not be comfortable for petite hands.
I desired a blend of intelligent features in a smartphone, the Galaxy S24+ is an excellent choice for my lifestyle. The size of the phone is suitable, any larger would not be comfortable for petite hands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the features, the camera, all the safety,
on June 29, 2025
Posted by: Mariposa
[This review was collected as part of a promotion.] I use my phone for games, streaming, fotos, GPS everywhere o go. Medical reasons. Etc.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy s24 review
on June 29, 2025
Posted by: Arya2025
[This review was collected as part of a promotion.] The Samsung Galaxy S24+ offers a well-rounded flagship experience with a sleek design, vibrant display, and top-tier performance. The 6.7-inch Dynamic AMOLED 2X screen is stunning, providing deep contrast and sharp details, especially for media consumption. The Snapdragon 8 Gen 3 chip handles apps and games smoothly, making multitasking a breeze. The camera system is impressive, capturing vibrant photos with great detail, though low-light performance could be better compared to some competitors.
Battery life is solid, easily getting through a full day of use, but charging speed could be faster—especially considering its premium price tag. The One UI software is packed with features, but it can feel a bit cluttered for users who prefer a cleaner interface. Overall, while the S24+ is a great all-rounder, it's not a major leap from its predecessor, and those expecting groundbreaking changes may be left wanting. Still, for anyone looking for a powerful, reliable phone, the S24+ is hard to beat.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Its a very good phone. I love it alot
on June 29, 2025
Posted by: Cloudy
[This review was collected as part of a promotion.] Its a five star phone because it's best and newest phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Updates ruined my phone
on June 29, 2025
Posted by: UpdatesRuinPhones
[This review was collected as part of a promotion.] All the updates have made my phone less enjoyable. Unable to use visual voicemail; have to now daily *86 daily to see and hear any messages. Alarm no longer defaults to top if screen, have to log into phone and swipe down to snooze, totally STUPID! New weather icon change stinks! Digital clock design also stinks. Can you please make my phone like it was when I first purchased it. I will no longer buy a Samsung phone as a replacement. So disappointed. Companies need to stop changing things that work. Never realized I could hate a phone as much as I hate my phone with all the updates.
Value
1
Response from Samsung USBy R&R Team, June 30, 2025
Hello there, we appreciate you sharing your experience of your Samsung Galaxy S24+ with us. We completely understand that the updates to the software that come with changes to your user interface can come with a bit of a learning curve and cause frustration. We have provided links to the full device manual to help you with the new settings, and to the Samsung Support Team to offer additional assistance if you prefer. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Since the last update, I’m in love with it
on June 29, 2025
Posted by: Fanny1
[This review was collected as part of a promotion.] Working hand in hand with Galaxy AI has been nothing short of amazing. Every day, I discover new ways it enhances not just my productivity, but also my creativity and efficiency. It's like having a smart partner who understands what I need, when I need it — whether I’m organizing my schedule, editing photos, translating conversations in real time, or simply finding information faster than ever before.
What fascinates me the most is how intuitive Galaxy AI feels. It's not just about artificial intelligence; it's about intelligent assistance that adapts to me. It learns, improves, and evolves with how I work and live. From the smallest tasks to the most complex projects, it’s always there, making everything smoother, smarter, and more enjoyable.
I love how Galaxy AI empowers me to do more with less effort. I feel more connected, more in control, and more inspired to push the limits of what I can achieve. It’s not just a tool — it’s a daily companion that brings the future of technology into the palm of my hand.
There’s something truly exciting about witnessing this new era of mobile intelligence, and I’m proud to be part of it. Working alongside Galaxy AI doesn’t just make things easier — it makes everything feel possible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24+ is a great phone easy to use
on June 29, 2025
Posted by: Phil75
[This review was collected as part of a promotion.] S24+ is a great phone with a fast processor With the Al things are easier to look up at work. It has a great camera the pictures are great. It has great volume for playing music!
Value
5
Written by a customer while visiting Samsung US