Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(4,250 Reviews)
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
4
Good working phone for lasting life
on June 27, 2025
Posted by: JusLovesReviews
[This review was collected as part of a promotion.] This phone when paired with an otter box is basically unstoppable. Never had any issue with the phone and may not upgrade until im forced to.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful product
on June 27, 2025
Posted by: Gameproz
[This review was collected as part of a promotion.] Used it to play games , high-end games n for personal use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The change is minor
on June 27, 2025
Posted by: MuskTrumper
[This review was collected as part of a promotion.] The change is minor, i should stay with my S23 Note and still the same feeling and AI.
I dont feel why should I keep upgrading my phone if the change is minor.
Value
3
Response from Samsung USBy R&R Team, June 30, 2025
Hello there, thank you for your feedback on your Samsung Galaxy S24+. We understand wanting to feel that you have made a good choice in adding a new device to your ecosystem. We have provided a link to the full device manual to assist you in discovering the full capabilities of your device and having the best experience possibile. We have also shared a link to the Samsung Support Team if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very Happy With My S24+
on June 27, 2025
Posted by: MikeB116
[This review was collected as part of a promotion.] I rely on my Samsung Galaxy S24+ alot more than I expected that I would. I use it for making appointments, reservations and to keep me updated on news during the day.
The calendar feature reminds me of appointments, occasions and other important dates.
The phone responds quickly to commands and downloads and after a year and half has not failed me once.
Honestly, I couldn't imagine a better phone to have.
The calendar feature reminds me of appointments, occasions and other important dates.
The phone responds quickly to commands and downloads and after a year and half has not failed me once.
Honestly, I couldn't imagine a better phone to have.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Purple s24+
on June 27, 2025
Posted by: Klc1090
[This review was collected as part of a promotion.] I do love the phone waited longer for the purple specifically. Unfortunately I can't make or receive phone calls because the speak dosnt work. Noone can hear me. Its kind of disappointing to be honest.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Great phone, poor quality photos
on June 27, 2025
Posted by: VJOHN015
[This review was collected as part of a promotion.] I lobe this phone but the camer6is terrable, the front camera always freezes amd its very frustrating. I do home the new GalaxyAi phone and camera are better.
Value
2
Response from Samsung USBy R&R Team, June 30, 2025
Hey there Vjohn015, we appreciate your feedback on your Samsung Galaxy S24+. We are happy to hear that you are overall happy with your device, and we would love to help you with the camera features that are causing frustration for you. We have provided a link directly to the Samsung Support Team below for your convenience. They can assist you directly with troubleshooting the freezing you mention with the camera, and help you have the best possible usage of your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
User friendly
on June 28, 2025
Posted by: Ssooby
[This review was collected as part of a promotion.] Simplifies the process of keeping track of financial statements, social media and work related emails.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice, VERY, Nice
on June 28, 2025
Posted by: UGA1963
[This review was collected as part of a promotion.] Is purchase was a upgrade from the S22. I'm happy with the decision. One issue that I'm seeing is a battery drain after the last update. More to follow.
Value
4
Written by a customer while visiting Samsung US