Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(4,250 Reviews)
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
Samsung phones
on June 2, 2025
Posted by: Lovelife
[This review was collected as part of a promotion.] I love the way that samsung always steps up with new technologie and smarter ways to use the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great specs!
on June 2, 2025
Posted by: Adrian
[This review was collected as part of a promotion.] I absolutely love how powerful and easy the phone is to use. I play alot of mobile games and stream aswell. Never experience any lag and the 120hz display is ridiculously snappy and smooth. The internal storage is also wonderful as I can have many games downloaded at once which is something I struggled with in the past. All in all a great powerful phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera and the stylus
on June 2, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] As a writer, it's the total package for me. I can take what I've written on paper, use the camera as a scanner and pull the written copy off completely and save it as a digital document or just pull clips out into Google Keep.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Always Perfect, Always Samsung
on June 2, 2025
Posted by: Samsung4ever
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S24+ for a few weeks now, and it's become essential to my daily routine. From the moment I wake up to the time I wind down, this phone fits seamlessly into my life.
For work and school, the Galaxy S24+ is a productivity beast. I regularly use Samsung Notes during lectures and meetings, and thanks to Galaxy AI, the real-time transcription and summarization tools save me so much time. I can focus on listening instead of scrambling to take notes.
When it comes to entertainment, the 6.7-inch QHD+ AMOLED display is a dream. Streaming movies and sports feels immersive, and the 120Hz refresh rate makes everything from scrolling social media to gaming buttery smooth. I’m especially into mobile gaming, and the Snapdragon 8 Gen 3 chip keeps everything running fast with zero lag.
Battery life is impressive—I can stream, attend video calls, and edit documents throughout the day without worrying about finding a charger. And when I do need a top-up, the fast charging gets me back to 100% surprisingly quickly.
Camera-wise, it’s more than I need but everything I want. Whether I’m capturing lecture whiteboards, recording TikToks, or snapping night shots, the S24+ delivers sharp, vibrant results.
Overall, the Galaxy S24+ isn’t just a phone—it’s become my all-in-one hub for school, work, and play. And with Galaxy AI integrated into so many functions, it genuinely feels like a smarter smartphone. Highly recommended for anybody looking for a upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stop changing the phone with updates.
on June 2, 2025
Posted by: Webop35
[This review was collected as part of a promotion.] I like my phone a lot. However, I get extremely tired of the constant updates, and every time there's an update stuff, changes on my phone. I liked it the way it was when I bought it. I do not like the updates changing more stuff and how I access it. It's stupid. It needs to stop. Please restore original functionality and options on the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
What about the basics
on June 2, 2025
Posted by: SonyaD
[This review was collected as part of a promotion.] I bought this phone because of its reputation for capturing high quality pictures. In the area of picture quality this phone does not disappoint. However, this phone is full of glitches: 1) it drops my calls; 2)it automatically and repeatedly calls people on its own; and 3) the Bluetooth disconnects at random.
Bottom line, this is a high quality camera and a low quality phone.
Value
3
Response from Samsung USBy R&R Team, June 4, 2025
Hi SonyaD, thank you for your feedback on your Samsung Galaxy S24+. We know how important your phone is to you for a range of daily tasks, and we would love to help you resolve any frustrations you are experiencing. We have provided links to troubleshooting guides to assist you with the connection of your device through Bluetooth and for the calls. We have also shared a link to the Samsung Support Team to offer additional assistance if you continue to experience any frustrations. Thank you for being a Ssamsung customer. -Elizabeth
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone is unable to make or receive calls
https://www.samsung.com/us/support/troubleshooting/TSG01001613/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone is unable to make or receive calls
https://www.samsung.com/us/support/troubleshooting/TSG01001613/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Features
on June 2, 2025
Posted by: Flatbush
[This review was collected as part of a promotion.] I mostly use it for work. It helps with keeping up with my emails and making charts. It is basically my home computer. Lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal phone
on June 2, 2025
Posted by: Adomin
[This review was collected as part of a promotion.] I bought this phone about a year ago and it has been amazing. When I game the phone doesn't get too hot and laggy, the same goes for watching videos or movies. The battery life is amazing, the charging is super fast as well. Another thing that has been super useful is the Galaxy AI that is super easy to use with the home button at the bottom of the screen.
Value
5
Written by a customer while visiting Samsung US