Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(4,250 Reviews)
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
Great phone!
on June 2, 2025
Posted by: DoAndroidsDreamofGalaxyAI
[This review was collected as part of a promotion.] This is a great phone that utilizes Galaxy AI along with an incredible processor and triple camera to provide an unparalleled experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24+ replaces my old S9, what a speed increase.
on June 2, 2025
Posted by: GeorousG
[This review was collected as part of a promotion.] The Galaxy S24 replaced my old S9 and the speed change was like night and day. Screen works well and android auto works flawlessly. While I have not tried the Galaxy AI yet I still plan to do so.
When my wife's phone dies I will be considering getting a second one as well.
Great upgrade.
When my wife's phone dies I will be considering getting a second one as well.
Great upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
No control over my own device.
on June 2, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I could not care about a Galaxy AI any less if it comes on a device that forces downloads of garbage freemium games and forces updates/restarts in the middle of important conversations.
Value
1
Response from Samsung USBy R&R Team, June 9, 2025
Hey Brett21Fowler, we appreciate your feedback on your Samsung Galaxy S24+. We completely understand how valuable your phone is to you, and wanting to have the reliable functionality. We have provided a link to the full device manual to help you update settings. We have also shared a link to the Samsung Support Team to offer one on one assistance with the restarts you mention experiencing. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Good Phone
on June 2, 2025
Posted by: Stuman27
[This review was collected as part of a promotion.] Galaxy AI - This Samsung Phone is good, great picture and video quality. Some of the software updates are not as good, but the phone is great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S24+ Is Fast, Smart, and Stunning
on June 2, 2025
Posted by: TechMomOnTheGo
[This review was collected as part of a promotion.] I absolutely love my Galaxy S24+! It’s fast, sleek, and packed with smart features that make daily life easier. The display is vibrant and incredibly smooth, perfect for streaming movies and scrolling through social media. I use it every day for work, school, and parenting, and it keeps up with everything.
One of the standout features is Galaxy AI. I use it to summarize long texts, auto-organize notes, and even translate in real time—it’s seriously a game changer. The AI helps me save time and stay on top of things throughout the day.
Battery life is amazing, and the camera takes clear, sharp pictures even in low light. I also love the build quality—it feels premium and durable. Samsung really delivered with this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great chipset and AI
on June 2, 2025
Posted by: EmanIsDead
[This review was collected as part of a promotion.] Let me start off by saying the smothness of this phone is other worldly, I mean the switch to 120hz is great even though its been out for years now. The chipset makes it even better due to how nice and fast it is. That being said, what makes the chipset so great is how it handles AI. Most importantly in photos, theGalaxy AI eraser tool is something I never thought id need until I got the phone, I spent hours messing around taking photos and erading stuff from my pictures. Its honestly great especially in real world scenarios. So yeah, id recommend the phone, the versatility from photos, videos, ai, and gaming is otherworldly
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on June 2, 2025
Posted by: Firecop207
[This review was collected as part of a promotion.] I have had my Galaxy S24+ for a while now. I have absolutely no complaints about the features it comes with. This phone will do everything you want it to, for everyday use. The speed of the operation is better than some computers I work with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not bad, just not a fan of the new ai
on June 2, 2025
Posted by: Petosjr
[This review was collected as part of a promotion.] The galaxy Ai that replaced Google assistant is not nearly as good. It doesn't respond as well and doesnt work to open apps like the previous one. Otherwise the phone works well. I havent really had any issues.
Value
4
Written by a customer while visiting Samsung US