Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(4,250 Reviews)
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
Performance and Galaxy AI; Top of the line!
on June 1, 2025
Posted by: LoverOfTechh12
[This review was collected as part of a promotion.] The phone runs insanely well, very good performance out of the SoC. The software has a ton of customization and features it's actually amazing. I love being able to seamlessly use Quick Share to share files between my other Samsung, Android, and Windows devices. Galaxy AI is a lot of fun, so many features that help with writing, photo editing, and pure imagination. DeX mode is crazy good, being able to convert your phone into a full desktop experience is a dream to behold. Very good phone, my only wish is that the camera sensors were slightly better. Still takes great pictures though!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Expandable cpu
on June 1, 2025
Posted by: RicksS24
[This review was collected as part of a promotion.] The Galaxy model S24+ is the only model that can offer expandable in phone storage.
While there are better advantages to the S24 Ultra, I'm eternally pleased with the mid-range S24+.
While there are better advantages to the S24 Ultra, I'm eternally pleased with the mid-range S24+.
I expect the S25 model is similar, however I have not researched it .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Falling in Love with My S24+ – Galaxy AI is a Game
on June 1, 2025
Posted by: Seraphina
[This review was collected as part of a promotion.] The Samsung Galaxy S24+ is an absolute powerhouse, and I can confidently say I'm completely in love with this phone! From its sleek design to its incredible performance, it truly delivers on all fronts.
What really sets the S24+ apart, and frankly, has me raving, is the Galaxy AI feature. It's not just a gimmick; it's genuinely transformative. Whether it's the intelligent photo editing suggestions, the real-time translation during calls, or the surprisingly accurate summary features for long articles, Galaxy AI makes my daily tasks so much smoother and more efficient. It feels like having a personal assistant built right into the phone, constantly learning and adapting to my needs.
Beyond the revolutionary AI, the S24+ excels in every other aspect. The display is simply stunning – vibrant colors, incredible brightness, and super smooth scrolling make everything a joy to behold. The camera system is top-notch, consistently capturing crisp, detailed photos and videos, even in challenging lighting. Battery life easily gets me through a full day of heavy use, and the overall speed and responsiveness of the phone are flawless.
Samsung has truly outdone itself with the Galaxy S24+. If you're looking for a smartphone that not only performs exceptionally but also introduces genuinely innovative and useful AI features, then look no further. This phone is a game-changer, and I highly recommend it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Product works well, keyboard makes a lot of mistak
on June 1, 2025
Posted by: Nonamebranded
[This review was collected as part of a promotion.] Utilize galaxy ai and its OK. It's not always accurate. The functions are confusing. And it doesn't link to my air pods. My note 9 did.
Value
3
Response from Samsung USBy R&R Team, June 2, 2025
Hey Nonamebranded, thank you for sharing your thoughts about your Samsung Galaxy S24+ with us. We know that upgrading devices can take time to discover the enhanced features, and align the settings to your preferences. We have provided a link to the full device manual to help you with this discovery, and with the keyboard settings of your device. We have also provided a link to an article to help you connect your Bluetooth device to your phone. Lastly, we have shared a link to the Samsung Support Team if you continue to experience frustrations or have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
photo quality is poor. The device takes poor zoom
on June 2, 2025
Posted by: 379Star
[This review was collected as part of a promotion.] My Galaxy AI is a nice interface but the camera quality is not as it was the zoom in feature is poor.
Value
3
Response from Samsung USBy R&R Team, June 2, 2025
Hi there 379Star, we appreciate your feedback on your Samsung Galaxy S24+. We are happy to hear how pleased you are with the usage of the features of Galaxy AI. We have provided a link to a troubleshooting guide to help you with the camera, and help you get the clear pictures and videos you are seeking. We have lastly, provided a link to the Samsung Support Team if this frustrations continues with your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Yet another Great product from Samsung.
on June 2, 2025
Posted by: kgodwi2
[This review was collected as part of a promotion.] This phone has it all. It will do anything that needs to be done. We'll as far as thing that you can do with a cellphone. Keep pumping out these new and awesome products. I'm not
all that up to speed with this Galaxy AI. I will learn how it work and use it to the best of my abilities.
all that up to speed with this Galaxy AI. I will learn how it work and use it to the best of my abilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 2, 2025
Posted by: Scottscott
[This review was collected as part of a promotion.] The **Samsung Galaxy S24+** strikes a solid balance between power and polish. It features a gorgeous 6.7-inch QHD+ AMOLED display with a smooth 120Hz refresh rate and peak brightness up to 2600 nits. Powered by the Snapdragon 8 Gen 3, it’s fast, efficient, and great for gaming or multitasking.
Samsung finally upgraded the RAM to 12GB, making it feel more future-proof. The battery life is strong, and the new Galaxy AI features (like real-time translation and image editing tools) add practical value. While it doesn’t look drastically different from the S23+, the performance and feature gains are meaningful.
**Verdict**: A refined, powerful flagship — ideal if you want high-end features without going all-in on the Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on June 2, 2025
Posted by: AWDRACERX
[This review was collected as part of a promotion.] Love this phone. It's fast and sleek. The weight and size seem perfect to me as well. The interpretation by Galaxy AI is super helpful.
Value
5
Written by a customer while visiting Samsung US