Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(4,250 Reviews)
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
Galaxy forever
on April 6, 2025
Posted by: Forever24
[This review was collected as part of a promotion.] I've been a Galaxy user for years. There is literally no question one what phone I'm getting when it's time for a new one. I'm not sure what audio eraser is but I'm interested to find out. I use my phone for literally anything. I rely on android auto in my car, play endless hours of games, and am constantly listening to music & audiobooks. I keep my Samsung Galaxy on me at all times, it's wild to think about the time before advanced cellphones/technology. I've recently added a Samsung watch to the mix and am actively learning everything I'm able to do with the duo. I love Samsung Find...I tend to lose things often. Samsung find also gives me peace of mind if my husband is traveling or hasn't responded in a timely manner. The photo quality on my Galaxy S24+ is OUTSTANDING. In a nutshell, I love everything about my Galaxy and would literally be lost without it.
Value
5
Response from Samsung USBy R&R Team, April 9, 2025
Hello Forever24, thank you for sharing your thoughts about your Samsung Galaxy S24+ with us. We couldn't be happier to hear how pleased you are with the features and usage of your new phone. We hope you'll reach out to us again any time in the future if you have questions or would like to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
My galaxy s24+
on April 6, 2025
Posted by: Ferdib25
[This review was collected as part of a promotion.] This phone is true life companion. I especially like the AI features that help with summarising notes and documents since I write a lot of reports.
I also love how clear the video quality is and the health features.
I also love how clear the video quality is and the health features.
Value
4
Response from Samsung USBy R&R Team, April 8, 2025
Hi there Ferdib25, we appreciate you sharing your thoughts about your Samsung Galaxy S24+ with us. We are thrilled to hear how pleased you are with the features of Galaxy AI and are finding it so helpful to your for both professional and personal needs. Please, reach out to us again in the future at any time with questions or to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
New update sucks
on May 4, 2025
Posted by: Dee07
from California
Expertise:Intermediate
I have always had galaxys and loved them but I have the new update for the settings and notifications pulldown. HATE IT
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
5
Response from Samsung USBy R&R Team, May 5, 2025
Hi there Dee07, we appreciate your feedback on your Samsung Galaxy S24+. We know that new updates can come with a learning curve as you adjust your usage to the changes that have been made. We appreciate you sharing your thoughts as we continue to update our operating system and strive to provide the best security and usage experiences to our customers. Please, don't hesitate to reach out to us again any time you have questions, or want to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Should have kept my S20 FE
on May 20, 2025
Posted by: Dissatisfied Owner
Expertise:Intermediate
This phone has had a failed display (green lines) that was covered under warranty (no physical damage ever to phone)
The replaced screen has now begun to flicker. Once again, without physical damage but now out of Samsung warranty.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, May 20, 2025
Hello there, we appreciate your feedback on your Samsung Galaxy S24+. We understand how important an uninterrupted usage of your device is to you. We have provided a link to the Samsung Support Team to offer any and all options available to you to resolve this frustration with the display of your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have personally owned
on May 31, 2025
Posted by: Bean421
[This review was collected as part of a promotion.] I have used this phone for about a month now, and it is easily the most feature-rich and best performing phone I have ever used. The Galaxy AI features, especially the ones within the camera app, are amazing. With Galaxy AI, you can erase any object in whatever photo you want, just circle it and press the erase button, and it disappears as if it were never there. The battery has performed well, but personally think it could be better. It normally has no problem getting me through a full day, but I have experienced a few days where I found myself plugging my phone in earlier than I'd like. The camera is the best camera I have personally used on a smartphone. It easily has the most life-like colors and beautiful picture quality. Having been disappointed by the S22 Ultra's camera, and the S21 base model's camera, they have improved greatly. Video is also really good on the S24+, the stabilization sometimes seems slightly slow, especially when using higher quality or higher fps modes. It never becomes unusable though.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The features of this product are amazing.
on May 31, 2025
Posted by: Kaykay
[This review was collected as part of a promotion.] The product itself has great features. Great large screen. Everything is easy to find and use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 31, 2025
Posted by: Djmm420
[This review was collected as part of a promotion.] Great phone. Love galaxy Ai features. Does everything I want it to camera is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is better than the S20 FE
on May 31, 2025
Posted by: Jamie75
[This review was collected as part of a promotion.] This product is great. The AI features are awesome. They help with alot of stuff.
Value
5
Written by a customer while visiting Samsung US