Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(4,250 Reviews)
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
I love my phone
on April 5, 2025
Posted by: Billyklly101
[This review was collected as part of a promotion.] Great for streaming, calls, videos, and games. Overall a great phone.
Value
5
Response from Samsung USBy R&R Team, May 22, 2025
Hey Billyklly101, thank you for sharing your thoughts about your Samsung Galaxy S24+ with us. We couldn't be happier to hear that you are so pleased with the use of your phone for streaming, gaming, and your phone calls. We hope you have also found the opportunity to explore the features of Galaxy AI, and we have provided resources to assist you and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
all-around amazing phone
on April 5, 2025
Posted by: Lifeline
[This review was collected as part of a promotion.] All the functionality I need and the cameras are great, especially the galaxy ai for when the photo seems like its missing something. Very durable even without a case and able to use in the shower or at a pool. The processing power is amazing as well, I'm able to play a game in the background while looking at watching something, and the phone still stays cool. The customizability is there as well, and all the little extra settings that can be turned on for the people who use them or prefer them are great as well. 10/10 phone.
Value
5
Response from Samsung USBy R&R Team, May 20, 2025
Hey Lifeline, thank you for your feedback on your Samsung Galaxy S24+. We couldn't be happier to hear that you are so pleased with the features and capabilities of your phone, and that you are discovering so many amazing uses every day. We do recommend protective cases on all device, which also provides an opportunity to express your personal sense of style, and to avoid intention exposure to liquid. Please, reach out to us again if you ever have questions or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Has Its capability to locate the Orion,Polaris etc
on April 6, 2025
Posted by: ARYELDRAICO
[This review was collected as part of a promotion.] IMAGE ERASER SO COOL . i would like to get more Samsung Features for more .I cant wait to Travel in the Air.
Value
5
Response from Samsung USBy R&R Team, May 1, 2025
Hey Aryeldraico, we appreciate you sharing your thoughts about your Samsung Galaxy S24+ with us. We are thrilled to hear that you are so pleased with the usage of your new phone, and finding so many features to love using every day. We hope you'll reach out to us again in the future any time if you have questionsor want toshare additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy s24+
on April 6, 2025
Posted by: DeathByBurrito
[This review was collected as part of a promotion.] Very good phone overall. Only issue is it really lags when wifi signal is weak befits changing to cell reception. Does have seamless actions across apps with my other devices is this though.
Value
4
Response from Samsung USBy R&R Team, April 9, 2025
Hi DeathByBurrito, thank you for sharing your thoughts about your Samsung Galaxy S24+ with us. We understand how frustrating it can be to occasionally have your usage slowed or interrupted when not fully connected to Wi-Fi. We are pleased to hear you are otherwise happy with the usage and features of your phone, and enjoying the seamless usage across your ecosystem. We have provided a link to the Samsung Support Team to help if you would like assistance during those occasional moments. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazingly smooth and easy to use.
on April 6, 2025
Posted by: Mchillbilly
[This review was collected as part of a promotion.] I couldn't love this phone more from its ease of use to the ease of functioning to the connectivity to accessories such as my watch 5 pro and ear buds I didn't want to upgrade from my S20+ until I saw and tested my friends S24+ and didn't want to put it down well now I don't have to I have my own thanks Samsung for making another great product I was a life long customer and will remain one.
Value
5
Response from Samsung USBy R&R Team, May 1, 2025
Hi there Mchillbilly, we appreciate you sharing your thoughts about your Samsung Galaxy S24+ with us. We are so happy to hear that you are so thrilled with your phone, and are finding it such an enhancement to your life every day. We hope you'll reach out to us again in the future if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love
on April 6, 2025
Posted by: Puppymom215
[This review was collected as part of a promotion.] I love how you can Change apps seamlessly. It suepr easy to set up. Has multiple options for themes and notification sounds. The audio eraser removes all the extra sounds so you only hear what you want to hear. The sleek design makes it easy to hold and use one handed. I love the personalized daily content right on my home page. The split screen feature is a game changer. You can easily view more than one thing at a time. My favorite feature is putting all the apps into a deep sleep mode. Dex is another favorite feature of mine makes gaming so much better. The routines and modes app reminds me of my daily schedule flawlessly. Hands down my favorite samsung galaxy so far.
Value
5
Response from Samsung USBy R&R Team, May 15, 2025
Hi there Puppymom215, we appreciate your feedback on your Samsung Galaxy S24+. We love hearing how pleased you are with all of the features and capabilitiesof your device including the enhanced features of Galaxy AI and are loving the use of DeX. Please, reach out to us again in the future at any time with questions, or to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Camera & Photo Editing
on April 6, 2025
Posted by: Gmaof2
[This review was collected as part of a promotion.] I really like the camera portrait features, it gives the best pictures. As for photo editing, I don't like that the original photo is not preserved, you have to lose all editing to access the original. I like to save several edits to choose the best one.
Additionally, I've come to like Quick Share and how seamless the sharing between devices it is.
Thanks
Value
4
Response from Samsung USBy R&R Team, April 8, 2025
Hi there Gmaof2, thank you for your feedback on your Samsung Galaxy S24+. We would love to help you maximize your experience, and have the best usage of your camera editing features. We have provided a link to the full device manual to help you with discover these features and best align the settings to your preferences. We have also shared a link to the Samsung Support Team to help answer any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Nice features
on April 6, 2025
Posted by: Robbyleigh
[This review was collected as part of a promotion.] Works better and faster than expected. I am glad I got it.
Value
5
Response from Samsung USBy R&R Team, April 10, 2025
Hi Robbyleigh, thank you for your feedback on your Samsung Galaxy S24+. We are thrilled to hear that you are so pleased with the usage of your device, and finding it exceeding your expectations on the speed. We hope you have also found an opportunity to explore the features of Galaxy AI, and we have provided a link to the full device manual to help you with your discovery. We have also shared a link to the Samsung Support Team to help if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
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Samsung Support
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Written by a customer while visiting Samsung US