Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(4,250 Reviews)
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
Astonishing Cameras
on March 25, 2025
Posted by: Absolute0
[This review was collected as part of a promotion.] Actually this device is top notch. And something that really surprised me was the camera quality. As I've mentioned simply astonishing....!!!!!
When this level of quality comes in touch with the processor, that is where you get a seamless user experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is fantastic
on March 25, 2025
Posted by: Topsintech
[This review was collected as part of a promotion.] The s24+ is so smooth. I am amazed at the functionality of this phone. With ability to use the calender getting easier and more functional. To the health section, I keep up with meds. Looking to all the ai stuff.
Value
4
Response from Samsung USBy R&R Team, March 25, 2025
Hey there Topsintech, we appreciate your feedback on your Samsung Galaxy S24+. We are thrilled to hear how pleased you are with the features and usage of your phone. We love that you are exploring the features of Galaxy AI and integrating them in to your usage of the device. Please, don't hesitate to reach out to us again in the future at any time with questions or to share additional feedback. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is durable
on March 25, 2025
Posted by: Sh646ay
[This review was collected as part of a promotion.] I've been using this phone since it was first released, and I must say, I am thoroughly impressed with its durability. Despite accidentally dropping it multiple times—even without the protection of a case—the screen has remained intact, without a single crack. This level of resilience speaks volumes about its build quality.
Beyond its durability, one of the standout features for me is the exceptional camera. The image quality is sharp and vibrant, making it perfect for capturing life’s special moments in stunning detail. Additionally, the phone comes with a variety of fun and innovative features that enhance the overall user experience, making it not just a communication device but an essential tool in my daily life.
Another aspect I truly appreciate is its ability to help me monitor my health. With built-in tracking features, I can easily stay on top of my fitness goals, monitor my activity levels, and even keep an eye on important health metrics. Altogether, this phone has proven to be a reliable, multifunctional device that goes beyond my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is cutting edge
on March 25, 2025
Posted by: Nibouch
[This review was collected as part of a promotion.] The Samsung Galaxy S24+ is hands down one of the best phones I've ever used. The seamless actions across apps make multitasking incredibly smooth—switching between tasks feels effortless and intuitive. I’m also loving the new Now Brief feature; it keeps me informed and organized without ever feeling overwhelming. The Audio Eraser is a game changer too—no more background noise ruining my videos! Samsung really packed this phone with smart, practical features that elevate the whole experience. Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not enough usage time
on March 25, 2025
Posted by: Jasonzlc
[This review was collected as part of a promotion.] My phone needs to be charged after a short time of use, and sometimes it gets hot. Is it a battery problem? Is there a safety issue?
Value
4
Response from Samsung USBy R&R Team, March 26, 2025
Hey there Jasonzlc, we appreciate your feedback on your Samsung Galaxy S24+. We completely understand how valuable all day battery life, and the temperature of your device is to you every day, and we would love to help you with this matter. We have provided links to a few troubleshooting guides to help you with these frustrations at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues, or you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great.
on March 25, 2025
Posted by: PICKLERRN
[This review was collected as part of a promotion.] The Samsung Galaxy S24+ delivers a premium mobile experience. Its impressive feature set and exceptional video streaming capabilities, exhibiting vibrant colors and exceptional clarity, are noteworthy. The seamless interoperability between applications is also a key advantage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Galaxy S24+ is a powerhouse device
on March 26, 2025
Posted by: Tenposoles
[This review was collected as part of a promotion.] As a student im always using apps such as Google docs, slides, and spreadsheets. With the Snappdragon 8gen 3 cpu in this phone, my experience doing my work is always smooth and quick. I was shocked with the results of the photos I would take with this device. The ability to take raw photos was even better, interestingly the astrophotography works well too. The battery life is great and varies for what ikm doing on it. Varying from about 9 hours screen on time, sometimes lasting me a day and longer.
The Galaxy s24+ is a great phone that I'd recommend to anyone looking for a powerful flagship phone.
The Galaxy s24+ is a great phone that I'd recommend to anyone looking for a powerful flagship phone.
Value
4
Response from Samsung USBy R&R Team, March 26, 2025
Hi there Tenposoles, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S24+ with us. We couldn't be happier to hear how pleased you are with the usage and capabilities of your device for both personal and educational needs. We have provided a link to the Samsung Support Team to help answer any questions you may have as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on March 26, 2025
Posted by: Julioaa69
[This review was collected as part of a promotion.] Great for work, good camera, good for sharing, good color, great apps, best comunication, fast reconnect, good memory, good storage, good display, great sound
Value
5
Response from Samsung USBy R&R Team, March 26, 2025
Hi there Julioaa69, we appreciate your feedback on your Samsung Galaxy S24+. We are ecstatic to hear that you are finding your phone to be such a powerhouse and can be used for such a range of daily activities for both work and personal uses. We hope you'll reach out to us again in the future at any time if you have questions, or would like to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US