Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(4,250 Reviews)
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
2
Horrible camera
on March 17, 2025
Posted by: BoomerSooner
[This review was collected as part of a promotion.] Somewhat glitchy, poor battery life, awful camera. I assumed the camera would be as good as my S21+. Hard no. I would not recommend or buy this model again.
Value
2
Response from Samsung USBy R&R Team, March 18, 2025
Hey there BoomerSooner, thank you for sharing your thoughts about your Samsung Galaxy S24+ with us. We understand how important your phone is to you every day,and we would thrilled to help you resolve the frustratioins you mention experiencing. We have provided links to troubleshooting guides to help you with the battery life and camera you mention causing frustration. We have also shared a link to the Samsung Support Team if you continue to experience these matters and would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
No problem
on March 17, 2025
Posted by: Mandylin1374
[This review was collected as part of a promotion.] This is a great phone, my husband and I both have one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've been an Android f/ day 1, this is their best
on March 17, 2025
Posted by: Thekiddvapes
[This review was collected as part of a promotion.] So many features to mention, A1, camera, videos, the speed and the available features is beyond belief.
My family all left for another brand of phones and I'm glad I stayed, BRAVO SAMSUNG!!
My family all left for another brand of phones and I'm glad I stayed, BRAVO SAMSUNG!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and camera
on March 17, 2025
Posted by: Lakersfan
[This review was collected as part of a promotion.] This was a huge upgrade from my S10+, it runs so much more smooth. I really enjoy this new model and the upgrade was worth it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone functions and configuration
on March 17, 2025
Posted by: GolfKilo
[This review was collected as part of a promotion.] I am very happy with the phone so far. Nothing to complain about it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on March 17, 2025
Posted by: Brinita
[This review was collected as part of a promotion.] I live my Samsung phone this is my 5th one, and would not change it for anything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever owned! SO many cool features!
on March 17, 2025
Posted by: Vixxen49
[This review was collected as part of a promotion.] Finally purchased a more modern phone awhile back and was a bit apprehensive about the price and features, but I bit the bullet and purchased this phone. BOY, does this phone NOT disappoint!! There's so many cool functions and features that this phone has, plus a ton of storage, as well as how crisp and clear everything is, AND has seamless actions across apps, which is fabulous!
I love it! ❤️❤️
I love it! ❤️❤️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Terrific phone.
on March 17, 2025
Posted by: LostInLife
[This review was collected as part of a promotion.] Love the storage size. Super fast and has long battery life.
Value
5
Written by a customer while visiting Samsung US