Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(4,250 Reviews)
Open Ratings Snapshot
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product. 
(
280 out of 314
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
Great fetures
on March 12, 2025
Posted by: Sreekanth
[This review was collected as part of a promotion.] I love this phone features. Especially UI accessibility is easy and AI feature like voice translate on real time is impressive. Camera picture quality is superb. Overall satisfied with the device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Samsung Galaxy S24+ Review: A Powerful All-Rounder
on March 12, 2025
Posted by: Natukrill
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S24+ for a while now, and it has quickly become an essential part of my daily routine. Whether it’s for gaming, watching movies, or getting work done, this phone handles everything seamlessly.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMarch 13, 2025
Hi there Natukrill, we appreciate you sharing your thoughts about your Samsung Galaxy S24+ with us. We are thrilled to hear that your device is such a vital driver for your day and helpful to you for a range of daily tasks. We have provided a link to your full device manual to help you further explore the features of Galaxy AI and integrate them in to your usage. We have also provided a link to the Samsung Support Team to answer any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Galaxy S24+
on March 12, 2025
Posted by: Pinkisbeautiful
[This review was collected as part of a promotion.] Galaxy has seamless actions across apps. A lot of great functions and easy to use. Best phone I have had.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not my favorite Samsung Galaxy S series phones
on March 13, 2025
Posted by: Hope2021
[This review was collected as part of a promotion.] The camera pics are not as good as the S23. The music speakers aren't as good either, not as clear or loud as it sould be at all. And the notification vibrations are weak to.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMarch 13, 2025
Hi there Hope2021, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S24+. We would love to help you with the features and settings of your device to help you have the best possible experience with your device. We have provided links to troubleshooting guides for your camera and audio of your speakers. We have also shared a link to the Samsung Support Team to offer additional assistance if these experiences continue or you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is super user friendly!
on March 13, 2025
Posted by: Samlyn09
[This review was collected as part of a promotion.] I love the the audio eraser feature. I work in a dog grooming salon and it really helps to cancel out the barking dogs in the background while I'm talking on my phone. I love the samsung s24+!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Game Changing Smart Phone
on March 13, 2025
Posted by: SmartTech100
[This review was collected as part of a promotion.] *5/5 Stars - A Game-Changing Smartphone!*
I've had the pleasure of using the Samsung S24+ for a week now, and I must say, it's been a truly exceptional experience! This phone is a beast, and I'm not exaggerating.
First off, the video resolution is stunning. Watching videos on this phone is like having a personal cinema in your pocket. The colors are vibrant, the contrast is impeccable, and the detail is mesmerizing. Whether you're streaming your favorite shows or watching 8K videos, the S24+ delivers an unparalleled visual experience.
The responsiveness of this phone is lightning-fast. Apps launch instantly, and navigating through the interface is seamless. The processor is a powerhouse, handling even the most demanding tasks with ease. Whether you're a gamer, a content creator, or just a heavy user, the S24+ has got you covered.
Now, let's talk about the camera. Oh, the camera! It's a masterpiece. The image quality is phenomenal, with crisp details, accurate colors, and impressive low-light performance. The camera app is intuitive, and the features like Live Focus and Super Steady video stabilization are incredibly useful.
The graphics on this phone are, in a word, breathtaking. Playing games like Fortnite and PUBG is a treat, with smooth performance, vivid colors, and immersive gameplay. The S24+ is a gamer's dream come true.
*In Summary:*
The Samsung S24+ is a phenomenal smartphone that checks all the right boxes. With its stunning video resolution
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My wonderful S24+
on March 13, 2025
Posted by: SMGALAXYJ7
[This review was collected as part of a promotion.] I got my S24+ last year in 2024 and I'm loving it the camera is as clear as day and the ai features are some of the best I've seen also it's compatability with other Samsung devices is the best I've ever experienced!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever !!
on March 13, 2025
Posted by: Garrettlutz78
[This review was collected as part of a promotion.] I'm absolutely loving my new phone! 🤩 The upgrade is incredible, and I'm so happy with the switch. The camera is fantastic for capturing memories. The battery life lasts all day, which is a huge plus. The display is so vibrant and clear. I've been exploring all the new features, and they're really impressive. It's so fast and responsive. This phone makes everyday tasks so much smoother. Highly recommend it to anyone looking for a new device. What are your favorite features? #NewPhone #TechUpgrade #Samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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