Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(4,250 Reviews)
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
Great phone
on February 27, 2025
Posted by: SoFlaSamsungFan
[This review was collected as part of a promotion.] Great battery life. Incredibly responsive. Camera is top notch and the best phone camera I've ever used. Everything works so much better than any prior phone I've had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's a good phone
on February 27, 2025
Posted by: Ladylyn73
[This review was collected as part of a promotion.] It's, it's all right. I don't have a problem with it usually.
Value
3
Response from Samsung USBy R&R Team, February 28, 2025
Hey there Ladylyn73, we appreciate you sharing your experience with your Samsung Galaxy S24+ with us. We are so happy to hearh ow pleased you are with the overall functionality of your new phone. We have provided a link to the Samsung Support Team if you ever have questions or experience anything out of the ordinary with your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is reliable.
on February 27, 2025
Posted by: Luvtoshop
[This review was collected as part of a promotion.] This product is fast, efficient, and the touch screen is amazing. It's super reactive to the touch, smooth and seamless when jumping between apps. I've had this product for over a year and it's still running like I got it today!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features but has troubled fast charging
on February 27, 2025
Posted by: Jkaleb921
[This review was collected as part of a promotion.] The phone altogether works fantastic. But since i've gotten it, it has had a lot of trouble fast charging.It seems like I can rarely ever get it to do so but sending it back in would mean being without it for a few weeks, so I just have to deal with it. Also, the battery life could be much better even though I am running on the highest settings.
Value
3
Response from Samsung USBy R&R Team, March 4, 2025
Hi there Jkaleb921, thank you for sharing your thoughts about your Samsung Galaxy S21+ with us. We understand how valuable all day battery life of your device is to you, and wanting to be able to power up as quickly as possible to be on the go. We have provided links to a few articles to help you with the battery life, and also to an article to ensure you are using optimal adapter power to fast charge your device. Lastly, we have provided a link to the Samsung Support Team if this experience continues, and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Jessi
Expertise:Intermediate
Verified Purchase:Yes
Love it. Super user friendly and fast. Was very easy to transfer my old data and files over and quick to set up.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love my phone
on February 27, 2025
Posted by: 123abc
[This review was collected as part of a promotion.] The phone always doesn't fail to surprise me, I love it. The only issue is that I would like to get updates faster. But I did sign up for one ui 7 beta and love the now brief and audio eraser tools. Also has great customization in good lock.
Value
4
Response from Samsung USBy R&R Team, February 28, 2025
Hi there 123abc, thank you for your feedback on your Samsung Galaxy S24+. We are absolutely thrilled to hear that you have no disappointments with your device, and continue to find additional functionality to integrate in to your usage. We hope you'll reach out to us again in the future if you ever have questions or would like to share additional feedback to us. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great, I love it!
on February 28, 2025
Posted by: Lovegalaxys
[This review was collected as part of a promotion.] I'm at long time samsung galaxy series S user since S4. I use my phone constantly through out the day for just about everything. I love the new screen it is supper durable, since I'm constantly on my phone one the go it gets dropped quite a bit or comes out my pocket at work, I'm so surprised I still have the original screen the back glass is cracked a little but with previous iterations I would have had to replace the screen once or twice and get protection for it. And as always the camera is phenomenal, the phone is super fast, and great support if an issue ever comes up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth Connectivity and Image Quality
on February 28, 2025
Posted by: Ferne9404
[This review was collected as part of a promotion.] This device has extremely smooth and thier is quick connectivity to my other devices. I use Android Auto and Windows link daily and the experience is seamless. This device gives me freedom to connect effortlessly to my devices and home with ease. Also I am a coach and videos/image tools are what I need to review my athletes, especially coaching long and triple jump. The quality that I have now to stop and show little corrections is performance enhancing for my athletes.
Value
5
Written by a customer while visiting Samsung US