Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(4,250 Reviews)
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
Best Phone Ever
on February 25, 2025
Posted by: DDSylvan
[This review was collected as part of a promotion.] Best phone I've ever had. Very quick, smooth and responsive.
Photos seem to have way more depth and color.
Apps run smoothly and quickly.
I don't play a lot of action games so not sure about responsiveness to consent on games.
Photos seem to have way more depth and color.
Apps run smoothly and quickly.
I don't play a lot of action games so not sure about responsiveness to consent on games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the cameras
on February 25, 2025
Posted by: Nickole1189
[This review was collected as part of a promotion.] Every now and then I take pictures of the moon and stars they come out very clearly.. I love the camera and battery life on this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An great phone
on February 25, 2025
Posted by: SamsungEric
[This review was collected as part of a promotion.] I've upgraded from an S20 to the S24+ and while I wasn't terribly sold since they removed the SD card holder, it ended up being an fantastic phone overall. Great camera and great speed too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable phone
on February 25, 2025
Posted by: Stines
[This review was collected as part of a promotion.] My Galaxy has excellent features. The Galaxy is very durable. Galaxy is us a high quality phone with a long lasting battery.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I used to have an s22 and I got the s24. I love it
on February 25, 2025
Posted by: Mark90
[This review was collected as part of a promotion.] I use my s24 for work and editing. Way better than my s22 once again. I haven't tested all the features but it's got all I need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is great.
on February 25, 2025
Posted by: TalitoRome
[This review was collected as part of a promotion.] I really like my device. I love the Samsung phones series. The integrated AI functionality is excellent and helpful. I really enjoy the seamless actions across apps, and the video quality when streaming movies or tv series.
Value
3
Response from Samsung USBy R&R Team, March 3, 2025
Hey there TalitoRome, we appreciate your feedbak on your Samsng Galaxy S24+. We are so happy to hear how pleased you are with the features and capabilities of your new phone. We love that you have found to explore the features of Galaxy AI and that you are enjoying streaming your favorite movies and tv shows with your phone. We have provided a link to the Samsung Support Team to answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Unbelievable durability
on February 25, 2025
Posted by: Trubeliever
[This review was collected as part of a promotion.] I love this phone! The quality, durability and features are unmatched.
I only use it for personal use. No gaming etc..
I have to mention how amazed and impressed I was with it last December of 2024 when we got hit with heavy snow and below 0 temperature.
I lost my phone 1 day and could searched everywhere but could not find it. For 16 hours I could not find it! I had people call it but could not hear it ringing.
I did the search by phone app and it told me it was outside my home but I searched and searched but still no sign of it.
One day I took my dogs out and as I was bringing them back in One of my dogs was digging in the snow as I walked over to see what he was doing , there was my phone buried underneath 6 inches of snow in below zero temperature.
I thought, oh no I wonder if it still works. It's been underneath the snow for 16 hours. In 0° temperature, I brought it in dried it off real good. It still had battery life and 2 months later, it still works like when I first bought it. I cannot believe. the durability and the quality of this phone. I'm so impressed by it that it survived the cold temperature and being underneath the snow. For that long, everyone that I told the story to is very surprised and could not believe it either. So thank you, Samsung. Four making an amazing impression on all of us!
P.S. My dog got extra treats for finding my phone.
Still dont know how he found it.
I only use it for personal use. No gaming etc..
I have to mention how amazed and impressed I was with it last December of 2024 when we got hit with heavy snow and below 0 temperature.
I lost my phone 1 day and could searched everywhere but could not find it. For 16 hours I could not find it! I had people call it but could not hear it ringing.
I did the search by phone app and it told me it was outside my home but I searched and searched but still no sign of it.
One day I took my dogs out and as I was bringing them back in One of my dogs was digging in the snow as I walked over to see what he was doing , there was my phone buried underneath 6 inches of snow in below zero temperature.
I thought, oh no I wonder if it still works. It's been underneath the snow for 16 hours. In 0° temperature, I brought it in dried it off real good. It still had battery life and 2 months later, it still works like when I first bought it. I cannot believe. the durability and the quality of this phone. I'm so impressed by it that it survived the cold temperature and being underneath the snow. For that long, everyone that I told the story to is very surprised and could not believe it either. So thank you, Samsung. Four making an amazing impression on all of us!
P.S. My dog got extra treats for finding my phone.
Still dont know how he found it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent telephone simply excellent
on February 25, 2025
Posted by: Biceps22
[This review was collected as part of a promotion.] I can't say enough about the Samsung s24 Plus 5G phone it is an excellent phone everything about it is superb I've been buying Samsung for years but this phone is really a home run it's like the s20 was but better The picture and the screen are absolutely phenomenal The camera is second level meaning next level better than anything else The music system is superb with the Dolby Atmos and surfing the web is insanely quick everything works super on the phone and it's a nice looking phone you can tell when you put it in your hand it's quality it's all I will ever buy sincerely Bret
Value
5
Written by a customer while visiting Samsung US