Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(4,250 Reviews)
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
Love this phone!
on February 11, 2025
Posted by: Jasmom05
[This review was collected as part of a promotion.] Love the photos and editing features of this phone. The screen is a perfect size for movies and games. Pixels are crystal clear and sound is amazing! Seamless actions across apps! You won't regret this purchase!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 11, 2025
Posted by: Bugg22
[This review was collected as part of a promotion.] A really cool phone like the design of it. Has really cool features some of which I haven't figured out. Camera is really nice and takes clear pictures that you can filter or add stuff too. Pretty easy to navigate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sometimes phone is hard to charge
on February 11, 2025
Posted by: Booforyou63
[This review was collected as part of a promotion.] My phone is used for private use, I listen to music and play games.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excelent product.
on February 11, 2025
Posted by: Christ
[This review was collected as part of a promotion.] Amazing device , high quality material with reliable software and great app capability. Beatiful Phone with the Best technology and a good price.
Thanks Samsung!!!
Thanks Samsung!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on February 11, 2025
Posted by: Thatoneguy
[This review was collected as part of a promotion.] I use my device for my daily personal communication and also for work. The most impressive featured is the seamless actions across apps. The integration between apps and being able to move info between them saves me valuable time. Top notch device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good not great
on February 11, 2025
Posted by: Bsmith506
[This review was collected as part of a promotion.] Good phone has lots of features, but seems to get bogged down quickly.
Value
3
Response from Samsung USBy R&R Team, February 13, 2025
Hey Bsmith506, thank you for sharing your thoughts about your Samsung Galaxy S24+ with us. We understand how frustrating it must be to have a new device that is not operating as expected. We have provided a link to an article below to help you ensure your device does not slow down. We also recommend going in to your settings app, under display, and adjusting the motion smoothness from standard to adaptive to help you increase the refresh rate for a more seamless usage. We have lastly, provided a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
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Samsung Community
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How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
I came back to Samsung!
on February 11, 2025
Posted by: KennyBee
[This review was collected as part of a promotion.] I really love this phone I'm a long time Samsung user since the first Galaxy. I ended up switching to the Google Pixel 7 for a second after the S21 Ultra and ended up back here. I love the new form factor flat screen with flat edges. I wasn't a fan of turning the S series to the note so the plus was perfect for longtime S series users hated the pointy corners. Super premium device I just wish they would have made it with the same cameras as the ultra without the pen. Looking forward to upgrading the S25 Ultra since it's flat also and is fully loaded. I have no complaints besides not getting to try the new beta and the time it's taking to revive One UI 7. My Pixel is on Android 16 beta now and my S24 is still on Android 14 just patiently waiting on the update I know it will be nice when it gets here though.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Usage of Galaxy S24+
on February 11, 2025
Posted by: RedStick2025
[This review was collected as part of a promotion.] The transactions and usage of various apps is appreciated and easy to follow.
Value
5
Written by a customer while visiting Samsung US