Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(4,250 Reviews)
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
Love the technology
on February 11, 2025
Posted by: DdoubleU
[This review was collected as part of a promotion.] I like the seamless actions on the phone. I like how it will show you how to change your photos into motion, different backgrounds, etc. The storage is great! Photos are crisp and clear. Sound quality is excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!!!
on February 11, 2025
Posted by: Moodle
[This review was collected as part of a promotion.] This phone is great. Picture quality is great, speed and battery life are solid. I use mine in conjunction with a medical device and it does awesome at keeping me in check. The makes it easy to interface with my watch which it displays out data from my medical device. Samsung was great to purchase it from as well. The monthly software updates are great, knowing that things are being kept current. I've fully invested into the galaxy ecosystem.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Amazing!
on February 11, 2025
Posted by: Techie
[This review was collected as part of a promotion.] This device was an absolute game changer for me! The Galaxy Ai features make my day to day activities seamlessly fluid and a lot easier when completing tasks on my phone. Like Circle to Search whenever I need to know more about an item.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great overall phone
on February 11, 2025
Posted by: Jayee23
[This review was collected as part of a promotion.] I love that I can switch from a work profile to a personal profile and turn off the work profile. I use if for both and a lot of the features are very helpful! The seamless actions across apps is very much so appreciated. The camera takes amazing pictures and allows for a lot of adjustments to the lenses.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S24+ delivers Al, speed, and entertainment
on February 11, 2025
Posted by: FashionHawk68
[This review was collected as part of a promotion.] The Samsung Galaxy S24+ is a powerhouse with a Snapdragon 8 Gen 3, 6.7" QHD+ Dynamic AMOLED 2X display, and 4,900mAh battery for seamless performance.
Key Features:
• Actions Between Apps: Circle to Search, drag-and-drop, and App Continuity ensure smooth multitasking.
• Now Brief: Al-generated summaries of emails messages, and notifications.
• Audio Eraser: Removes background noise from voice recordings for clearer audio.
• Streaming & Movies: HDR10+, Vision Booster, and Dolby Atmos enhance viewing,
• Gaming: 120Hz refresh rate, ray tracing, and Game Booster for smooth, immersive play.
• Sports: Al upscaling and motion smoothing for sharper live-action viewing.
• Work & School: Samsung Notes Al summaries handwriting-to-text, voice dictation, and Google Meet Al tools improve productivity.
• More Features: 45W fast charging, 15W wireless charging, 50MP Al-enhanced camera, Samsung Knox security.
The S24+ delivers high-end Al tools, performance, and entertainment, making it perfect for work, school, gaming, and streaming.
Key Features:
• Actions Between Apps: Circle to Search, drag-and-drop, and App Continuity ensure smooth multitasking.
• Now Brief: Al-generated summaries of emails messages, and notifications.
• Audio Eraser: Removes background noise from voice recordings for clearer audio.
• Streaming & Movies: HDR10+, Vision Booster, and Dolby Atmos enhance viewing,
• Gaming: 120Hz refresh rate, ray tracing, and Game Booster for smooth, immersive play.
• Sports: Al upscaling and motion smoothing for sharper live-action viewing.
• Work & School: Samsung Notes Al summaries handwriting-to-text, voice dictation, and Google Meet Al tools improve productivity.
• More Features: 45W fast charging, 15W wireless charging, 50MP Al-enhanced camera, Samsung Knox security.
The S24+ delivers high-end Al tools, performance, and entertainment, making it perfect for work, school, gaming, and streaming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Newer isn't always better
on February 11, 2025
Posted by: Oklahomasooners
[This review was collected as part of a promotion.] I purchased this phone with the thought it would be the same as my S21+ just with more storage space. But I was dead wrong. Yes it has more storage but that's all. The phone is slower. It "clips" from screen to screen. Service is noticeably slower through the carrier T-Mobile. The phone has an awful camera! It is one of the worst in picture quality I have had in a cellular phone for the past 10 plus years. I would trade it in but honestly that too is a huge hassle as well as the extra money I just do not want to spend. So I live with it. I 100% DO NOT RECOMMEND this line of samsung phones.
Value
1
Response from Samsung USBy R&R Team, February 13, 2025
Hi there Oklahomasooners, thank you for your feedback on your Samsung Galaxy S24+. We understand how frustrating it can be when your device is not aligning to your expectations. We would love nothing more than to help you troubleshoot the frustrations you are experiencing with speed, connection, and phone of your device. We have also provided a link to the full device manual and the Samsung Support Team to help offer additional troubleshooting assistance, and align the device to your preferences. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung phone has slow mobile data speed
https://www.samsung.com/us/support/troubleshooting/TSG01001605/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung phone has slow mobile data speed
https://www.samsung.com/us/support/troubleshooting/TSG01001605/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on February 11, 2025
Posted by: C00kies
[This review was collected as part of a promotion.] Such a great phone, haven't had any issues with it. Love the updates when available and easy to understand how to work it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best upgrade yet from android
on February 11, 2025
Posted by: Nugbug420
[This review was collected as part of a promotion.] I've this phone for about 6 months, and I find new options and upgrades every day,
This device has kept me organized in a way i never have been.
This device has kept me organized in a way i never have been.
Value
5
Written by a customer while visiting Samsung US