Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(4,250 Reviews)
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
Excellent phone
on February 11, 2025
Posted by: Livinglavidaloca
[This review was collected as part of a promotion.] Seamless actions across apps. Great camera, quick speed, easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy s25+
on February 11, 2025
Posted by: Bigbukks127
[This review was collected as part of a promotion.] My s24+ gives me awesome quality pictures and great for watching movies and sports it's like a mini smart TV and I still haven't fully explored but I'm having fun while doing it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The S4+ is a great product over all
on February 11, 2025
Posted by: PinkStrawberry
[This review was collected as part of a promotion.] I have been using the S24 plus for around 3 months and overall the experience has been great. The display is clear, battery life is amazing (I get a full day worth of screen time on just about 50 percent of my battery life) and it's ergonomically worth the price. My biggest issue with the phone however is the camera. About a month into using my phone, the camera started acting up and after trying my absolute best to troubleshoot the issue, trying all I could find online, the camera still acts up by freezing or failing. This is quite disappointing because I bought the S24 plus for it's camera quality. I found online that it could be a software issue and I am waiting for the next update. Hopefully that fixes the issue because i love my 24 plus and don't want to trade it for anything in the world.
Other than that, this phone has met all my expectations. Would recommend
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
No issues
on February 11, 2025
Posted by: Dalvis
[This review was collected as part of a promotion.] I've never had any issues with this phone I love it samsung is the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone sometimes overheats.
on February 11, 2025
Posted by: Frosty
[This review was collected as part of a promotion.] When you play music while on another app the phone sometimes overheats.
Value
3
Response from Samsung USBy R&R Team, February 11, 2025
Hey there Frosty, we appreciate you sharing your thoughts about your Samsung Galaxy S24+ with us. We are happy to hear that you are pleased with so many of the features of your new device, and we would love to help you troubleshoot the temperature of your device. We have provided a link to the troubleshooting guide to help address this matter for your convenience. We have also shared a link to the Samsung Support Team if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
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Samsung Community
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Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 11, 2025
Posted by: McWall290
[This review was collected as part of a promotion.] I have had a number of different phones from Samsung to others. This has been my most reliable and easy to use phone I've had so far. I don't take a lot of photos but when I do they seem to be very consistently good. The storage and the updates are very good. It's just the right size and it's easy to handle and hold. And feels and looks like a high quality phone. I've always had very good luck with Samsung. I certainly will look for their products in the future. I would encourage you to consider them particularly this phone if you're in the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth operation
on February 11, 2025
Posted by: Bistro1438
[This review was collected as part of a promotion.] The seamless operation between apps is wonderful. I have the ability to check my email while I write an email. I have the ability to watch a movie while I text my mother. All on the same screen too. The ability to split the screen and use two apps at the same time is new to me and it's amazing. I also love the camera on this device. The s24+ has an amazing resolution for pictures. The amount if detail captured in every photo is mind blowing. Better than any other phone I have ever owned. I am so happy with this device and I recommend the galaxy s24+ to anyone that needs to use their phone for personal use and business becauase it has seamless action across apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect
on February 11, 2025
Posted by: AlmostFlawless
[This review was collected as part of a promotion.] I'm a big fan of the S24+, but one of the major draw backs I have over the phone is the lack of visual voicemail and spam blocking. Everything else is great, but coming from Google Pixel I do miss those features. And yes, the work around is downloading an app, but it would be nice for it to be baked in naturally.
Value
4
Written by a customer while visiting Samsung US