Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(4,250 Reviews)
Open Ratings Snapshot
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product. 
(
280 out of 314
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
Awesome
on January 3, 2025
Posted by: Ryan
Verified Purchase:Yes
Got a great deal.very good trade in. Bought s22 for 600
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on January 4, 2025
Posted by: Lizbet
from Tennessee
Expertise:Intermediate
Verified Purchase:Yes
Loved it. Got it for my dad cause he liked mine. Its very easy to use
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 8, 2025
Hey there Lizbet, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S24+. We are thrilled to know you are having such a wonderful experience with your phone, and that you inspired your dad to get one of his own. We have provided a link to the Samsung Support Team to answer any questions you may have as you continue to use your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy 24+
on January 5, 2025
Posted by: Peter
Verified Purchase:Yes
Great phone. Does everything I need it to do. Easy to use. Excellent battery life.
Features
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 7, 2025
Hey there Peter, thank you for your feedback on your Samsung Galaxy S24+. We are thrilled to hear how much you are loving the usage of your new phone and finding the battery life great to keep up with your throughout the day. We have provided a link to the Samsung Support Team if you come across any questions as you continue to explore your new device, and begin to align the settings and features to your preferences. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good
on January 8, 2025
Posted by: Samsung
I bought this one month ago I didn't understand what
Response from Samsung USBy R&R Team, January 10, 2025
Hey there, thank you for your feedback on your Samsung Galaxy S24+. We are thrilled to hear that after a month of usage you have found this device to be such a positive experience in your every day life. We hope you'll reach out to us again in the future if you have questions or would like to share additional feedback about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S-24 Plus!
on January 8, 2025
Posted by: Will
Verified Purchase:Yes
My wife had the S-22 plus and this is a great upgrade. She is thrilled with the phone's performance as well as the added features and memory.
Response from Samsung USBy R&R Team, January 9, 2025
Hello Will, thank you for sharing your feedback on the Samsung Galaxy S24+. We love hearing that our customers are having these superior experiences with their devices, and finding their upgrades to have substantial improvements for their usage every day. Please, reach out to us again any timein the future with any questions or additional feedback on any of your Samsung products. We appreciate youbeing a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24+ phone
on January 8, 2025
Posted by: Rich
from Ohio
Verified Purchase:Yes
Good phone and support............................
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love it.
on January 9, 2025
Posted by: Anthony G
from Los Angeles
Expertise:Intermediate
Verified Purchase:Yes
I love this phone, this phone is everything i been looking for and have yet to tap into its full capabilities. I will enjoy this phone for a awhile.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Worth it
on January 9, 2025
Posted by: Raptor7
from Cincinnati
Expertise:Expert
Verified Purchase:Yes
Worth it for, one star less because of camera quality little bad
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 30, 2025
Hey Raptor7, we appreciate your feedback on your Samsung Galaxy S24+. We love hearing that youa re overall pleased with the features and capabilities of your new device. we would love to help you have the best experience with the camera as well and capture the best photos and videos possible. We have provided links to a few articles below to help you if the photos are dark, blurry, or unfocused on the subject. We have also shared a link to the Samsung Support Team if you continue to experience this frustration or have any additional questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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