Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8 out of 5
4.8
(4,250 Reviews)
Open Ratings Snapshot
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product. 
(
280 out of 314
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
Good phone
on December 14, 2024
Posted by: Carlos
from Miami fl
Expertise:Expert
Verified Purchase:Yes
Great phone with beautiful display very fast and grate colors
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Just as good as I expected
on December 15, 2024
Posted by: John
from New York
Expertise:Intermediate
Verified Purchase:Yes
Updated from the 21+ for the slight change in battery life and and better camera. My 21 also had some software issues that inhibited the phone to work at its full potential.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, December 31, 2024
Hi John, we appreciate you sharing your experience with your Samsung Galaxy S24+ with us. We love hearing how much you are finding the upgrade to your new device to be a good experience for you. We have shared links to the full manual for your new device, and to the Samsung Support Team. These resources together can help you get the best possible usage of your new device and answer any questions you may have about any of your Samsung products. We appreciate you being a loyal Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone!
on December 15, 2024
Posted by: Samsung User
Expertise:Intermediate
Verified Purchase:Yes
This phone is beautiful and so easy to use. Everything works great and I truly enjoy its features. This is my Christmas gift to me. I had the A50 and switching to the S24+ was a huge upgrade.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Hits the mark!
on December 17, 2024
Posted by: Frank V
from Cheshire, CT
Expertise:Intermediate
Verified Purchase:Yes
Souped up version of my old S22+. Great screen and battery life. Everything I hoped for.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 18, 2024
Hello Frank V, thank you for your feedback on your Samsung Galaxy S24+. We couldn't be happier to hear you are so happy with the features and capabilities of your new device. We have provided a link to the full device manual to assist you in your discovery of additional features, especially the new Galaxy AI features. We have also provided a link to the Samsung Support Team if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A good upgrade from S22+
on December 17, 2024
Posted by: aharown
from Midwest USA
Expertise:Intermediate
Verified Purchase:Yes
Seems to be a solid phone so far. I upgraded from S22+. This iteration is nicer overall and noticeably quicker. Battery life seems to be about the same to me--probably slightly better, but not dramatically. I would have waited for S25+ but I wanted to update before my S22+ got too degraded. Samsung devices are pretty familiar to me now, so, from that perspective, no surprises.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S24+ solid phone. Shop Samsung app needs 2 improve
on December 17, 2024
Posted by: PRas
from Houston TX
Expertise:Expert
Verified Purchase:Yes
For the Phone - 5 rating
For the Shop Samsung app -- Buying experience 2.5 rating
S24+ is a rock solid phone.
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 31, 2024
Hi PRas, thank you for your feedback on your Samsung Galaxy S24+. We are thrilled to hear how much you are loving the features and capabilities of your new device. We have provided links to the full device manual and the Samsung Support Team to help you discover the full capabilities of your new device and align the settings to your preferences. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on December 17, 2024
Posted by: Do good
Verified Purchase:Yes
Yes works Great better design a i feature photo looks beautiful
I would recommend this to a friend!
Response from Samsung USBy R&R Team, December 18, 2024
Hey Do Good, thank you for your feedback on your Samsung Galaxy S24+. We are so happy to hear you are pleased withthe features and enhanced capabilities especially with Galaxy AI. We have provided a link to the full device manual to assist you in discovering all of the additional Galaxy AI features and functionality of your new phone. We have also provided a link to the Samsung Support Team if you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung 24+
on December 17, 2024
Posted by: Paul C
from CA
Expertise:Intermediate
Verified Purchase:Yes
Samsung 24+ is great. Battery lasts all day with heavy usage. It has several new functions that will keep you busy learning them for weeks.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 18, 2024
Hi Paul C, we appreciate your feedback on your Samsung Galaxy S24+. We are ecstatic to hear you are so pleased with the usage of your new device and are finding it powerful enough to last with your throughout the day. We have provided a link to the full device manual below to help you in your exploration of all of the new features of your device. We have also provided a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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