Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.8
(4,250 Reviews)
Rating breakdown 4,250 reviews
5 Stars
3,510
4 Stars
587
3 Stars
100
2 Stars
30
1 Star
23
89%of customers recommend this product.
(
280 out of
314)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24+ 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
Ima fanboy
on December 8, 2024
Posted by: Nicolas_the_punk
Expertise:Expert
I absolutely love this phone.I've been buying samsung phones since i've had the s8 plus and i've been very satisfied with every single one of them
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: jsollmi
from Hartford CT
Expertise:Intermediate
Verified Purchase:Yes
It is faster then the 22s+ has a better-quality screen and the battery lasts much longer. Very happy I bought this.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Slick27
from Hawaii
Expertise:Intermediate
Verified Purchase:Yes
The sleek design of this new phone is both sophisticated and modern. This is the first time I have had the Plus version of the Galaxy, and I can say it will not be the last. Its impressive camera captures stunning photos and videos with remarkable clarity. The enhanced battery life keeps you powered up throughout the day, minimizing the need for frequent charging and is definitely my favorite feature. Its powerful processor ensures smooth multitasking and lag-free performance. This device sets a new standard for mobile excellence.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: TomS
from Austin, TX
Expertise:Intermediate
Verified Purchase:Yes
Very happy with my new phone. I've never had a bad experience with any of my Galaxy phones or tablets. I currently have this S24+ as my personal phone and a S24 as my work phone. Love them both.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: L Chan
from Ca.
Verified Purchase:Yes
Good display. Biometrics need improvement. Finger print doesn't work half of the time.
Features
4
Performance
4
Design
5
Value
5
Response from Samsung USBy Social Commerce, December 11, 2024
Hello L Chan, we appreciate your feedback on your Samsung Galaxy S24+. We are so pleased to hear you are enjoying the display quality and other features of your new phone. We would love to help you with the fingerprint reader on your display. If you are using a screen protector with your device, you may want to enable the touch sensitivity setting with your device. We have provided links to two articles below to assist you further with troubleshooting this matter. We have lastly shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the fingerprint sensor on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00082563/
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the fingerprint sensor on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00082563/
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Nope
Expertise:Expert
Verified Purchase:Yes
I previously had a Samsung S22+ the Samsung S24+ really isn't an upgrade from the S22. I would have kept using the S22 but the battery was shot.
No, I would not recommend this to a friend.
Performance
3
Design
3
Value
1
Response from Samsung USBy R&R Team, December 11, 2024
Hi there, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S24+ with us. We understand that new devices can take some adjustment time to help you disover all of the enhancements and improvements that have been made to the new device. In addition to a larger battery size that has been increased from 4500 mAh to 4900 mAh to help you get through the day on a single charge. You also have enhanced RAM from 8GB to 12GB that make this device a powerhouse for all of your needs and hobbies. The largest enhancement to this device is the ability to use the Galaxy AI features such as Live Translate, Note Assist, and Generative Edit. You can also use Circle to Search powered by Google to streamline finding things online you see in your every day life. We have provided a link to the full device manual to help you discover all of the new capabilities of your device, and another to the Samsung Support Team if you have any questions about your new device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: John A
from Chattanooga,TN
Expertise:Expert
Verified Purchase:Yes
Fantastic phone. Nice and big.bfeels great in my hand. Very respinsive.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from MA
Expertise:Intermediate
Verified Purchase:Yes
Everything went as expected, phone ahead of schedule and setup was easy. Can't ask for more...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US